Business Analyst

Senior Business Analyst (Process & Transformation) London (Hybrid) | £40 - £60,000pa We’re partnering with a global organisation within the publishing and information services sector to hire a Senior Business Analyst into a high-impact transformation team. This is a strategic role sitting within a central Centre of Excellence , focused on driving continuous improvement, optimising workflows, and delivering large-scale business change across complex, end-to-end processes. The Role As a Senior Business Analyst , you’ll act as a subject matter expert within a key business area, working cross-functionally with stakeholders across operations, technology, customer, and commercial teams.

You’ll lead on identifying inefficiencies, shaping future-state processes, and delivering solutions that improve performance, scalability, and customer outcomes. This is a highly visible role with strong stakeholder exposure and the opportunity to influence strategic direction. Key Responsibilities Lead discovery and problem definition across complex operational workflows Map current and future state processes, identifying inefficiencies and opportunities Gather, define, and prioritise business and system requirements Drive process optimisation, automation, and continuous improvement initiatives Translate business needs into functional and non-functional requirements Support delivery of change initiatives, including implementation and adoption Collaborate with senior stakeholders across multiple business functions Produce documentation, data analysis, and reporting to support decision-making Contribute to testing, training, and rollout of new processes and systems What We’re Looking For Proven experience in a Senior Business Analyst / Process Improvement / Transformation role Strong background in process optimisation, continuous improvement, or operational transformation Experience working across complex, multi-stakeholder environments Excellent stakeholder management and communication skills Strong analytical mindset with the ability to simplify complex problems Experience delivering change within large-scale programmes or strategic projects Familiarity with change management principles and methodologies Desirable: Business Analysis certification Exposure to Agile or formal project methodologies (e.g.

PRINCE2, Scrum) Experience working with workflow systems, automation, or data-led environments If this role could be for you, please apply with a copy of your CV.