Broking Manager - Commercial Insurance

Company Overview

Our client is a well-established and growing independent commercial insurance brokerage based in Belfast, providing tailored insurance and risk management solutions to businesses across Northern Ireland and Great Britain.

Due to continued growth, they are seeking an experienced Broking Manager to lead the day-to-day broking function, manage and develop the team, and maintain strong relationships with clients and insurers.

This is a genuine managerial position and would suit an experienced insurance professional who has previous management or team leadership experience within commercial insurance broking. The successful candidate will be responsible for people management, team performance, technical standards and the overall delivery of the broking function.

Role Purpose

As Broking Manager, you will take responsibility for the performance, development and technical standards of the commercial broking team.

You will manage and support a team of brokers, providing leadership, technical guidance and direction while continuing to maintain strong relationships with clients and insurers.

The role requires someone with a strong background in commercial insurance and broking, combined with proven experience managing, mentoring or leading an insurance team.

You will work closely with Account Executives, brokers, insurers and senior management to ensure risks are placed effectively, client service remains at a high standard and the broking function operates efficiently.

Key Responsibilities

• Lead, manage and develop the commercial broking team.
• Take ownership of team performance, workloads and service levels.
• Provide leadership, coaching and technical guidance to the team.
• Support brokers with complex commercial risks and insurance placements.
• Oversee renewals, new business enquiries and insurance placements.
• Manage relationships with key insurers and support the team in securing competitive terms.
• Ensure broking processes, documentation and regulatory requirements are consistently maintained.
• Review complex quotations, policies and placement strategies where required.
• Monitor team performance and identify areas for improvement.
• Conduct regular 1-to-1s, provide feedback and support individual development.
• Identify training and development requirements across the team.
• Support recruitment, onboarding and development of new team members.
• Work closely with Account Executives to ensure clients receive a high level of service.
• Attend key client and insurer meetings where technical or management input is required.
• Contribute to the continued growth and development of the wider brokerage.
• Work closely with senior management on strategic and operational priorities for the broking function.

Essential Criteria

• Strong commercial insurance broking experience.
• Previous management, team leadership or supervisory experience within insurance broking.
• Strong technical knowledge across commercial insurance products and placements.
• Proven experience managing, mentoring and developing a broking team.
• Strong relationships with clients and insurers.
• Excellent organisational skills with the ability to manage competing priorities.
• Strong communication, leadership and problem-solving skills.
• A commercially focused approach to client service and team performance.

Desirable

• Cert CII qualified or working towards Dip CII/ACII.
• Established insurer relationships across Northern Ireland and the UK.
• Experience handling complex commercial or corporate risks.
• Previous responsibility for team performance, processes or operational delivery.

Salary & Benefits

• Competitive salary plus comprehensive benefits package.
• Clear career progression within a growing independent brokerage.
• Hybrid working with one day per week working from home.
• Ongoing professional development and support towards professional qualifications.
• Opportunity to take ownership of a growing broking function and play a key role in its continued development.

Next Steps

This is a management-level opportunity within commercial insurance broking, suited to an experienced Broker, Senior Broker, Team Leader or existing Insurance Manager who has previous experience managing people and is looking to take ownership of a wider broking function.

If you have a strong background in commercial insurance and broking, alongside proven management experience, this could be an excellent opportunity to take the next step within a growing independent brokerage.

Skills:
Insurance Commercial Broking Manager Account Manager Team Lead Renewals.

Benefits:
Work From Home Life Health ins Hybrid Bonus.

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