Assistant Manager

Job Description Job Description Assistant General Manager – Houston TX Hot Chicken (Las Vegas) About Houston TX Hot Chicken Houston TX Hot Chicken (HHC) is the undisputed leader in the hot chicken space, serving up premium, made-to-order hot chicken in a high-energy, fast-casual environment. We’ve redefined what great food and hospitality look like—combining bold flavors, top-tier service, and an atmosphere rooted in car culture and community. At HHC, every guest should leave saying: “That was the best chicken—and best service—I’ve ever had.” As we continue expanding nationwide, we’re looking for a driven, hands-on Assistant General Manager to help lead our team and deliver an elite guest experience every single day. Position Overview The Assistant General Manager (AGM) plays a critical leadership role in driving daily operations, developing team members, and supporting the General Manager in achieving financial and operational goals. This is a hands-on position that requires strong leadership on the floor, attention to detail, and a commitment to delivering best-in-class food quality and hospitality. The AGM is expected to lead by example, hold the team accountable, and ensure all brand standards are executed at a high level. Key Responsibilities Operational Execution Lead day-to-day restaurant operations, ensuring excellence in food quality, speed, accuracy, and cleanliness Enforce all Houston TX Hot Chicken SOPs, food safety standards, and operational procedures Maintain a clean, organized, and fully stocked restaurant at all times Ensure proper execution of recipes, prep, and cooking procedures Team Leadership & Development Train, coach, and develop team members and shift leaders Uphold a culture of accountability, urgency, and respect Lead by example with a strong work ethic and positive attitude Assist with hiring, onboarding, and performance management Guest Experience Ensure every guest receives exceptional service from entry to exit Drive table touches and guest engagement in the dining room Handle guest concerns professionally and resolve issues quickly Reinforce FOH standards including greetings, menu knowledge, and upselling Financial Performance Support the General Manager in achieving labor and COGS targets Drive sales through strong execution, upselling, and team performance Monitor waste, portioning, and inventory practices Assist in scheduling to meet business needs while maintaining efficiency Systems & Accountability Ensure completion of daily checklists, audits, and operational tools (Jolt, etc.) Maintain compliance with health department and safety regulations Support store readiness for audits, secret shops, and leadership visits Qualifications 2+ years of restaurant leadership experience (Assistant Manager, Shift Manager, or similar role) Strong understanding of restaurant operations, food safety, and guest service Proven ability to lead teams in a fast-paced environment High level of accountability, organization, and attention to detail Ability to work a flexible schedule, including nights, weekends, and holidays Food Handler Certification (or ability to obtain) What We’re Looking For High-energy leaders who thrive in a fast-paced environment Individuals who take ownership and lead from the front Team builders who can develop people and drive performance Passion for hospitality, food quality, and creating memorable guest experiences Compensation & Benefits Competitive salary (based on experience) Performance-based bonus opportunities Career growth opportunities within a rapidly expanding brand Hands-on leadership development and training Join the Team If you’re ready to be part of one of the fastest-growing brands in the country and help lead a high-performing team, we want to hear from you. Apply today and be part of the Houston TX Hot Chicken experience. We use eVerify to confirm U.S.

Employment eligibility.