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Assistant Manager for Customer Experience

Shoppers Drug Mart

OttawaFull-timeMid LevelOn-site

Job Description

Join Shoppers Drug Mart as an Assistant Store Manager to enhance the customer shopping experience. Your leadership will be key in optimizing store operations and engaging with your community. As the Assistant Manager, you will work alongside the Front Store Manager to ensure efficient management of resources and staff.

Your focus will be on compliance with store standards, improving product flow, and fostering a positive store culture. You'll also work on strategies to drive team engagement aligned with company values. Key Responsibilities: • Optimize customer experience by maintaining store standards • Collaborate with management for operational efficiencies • Assist with labor scheduling and workforce management • Guarantee appropriate staffing levels at all times • Drive staff engagement and embody company culture Requirements: • Proven retail management background required • Essential skills in decision-making and judgment • Excellent coaching and communication abilities • Robust financial acumen and relationship-building skills • Manage time effectively under changing initiatives Leverage your management skills to impact customer satisfaction at Shoppers Drug Mart. #J-18808-Ljbffr

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