Assistant General Manager - University Business (B2C)

About TeamLease EdTech: TeamLease EdTech is India’s leading learning solutions company, partnering with 40+ universities across 16 states and working with 500+ corporates. The organization empowers over 3.5 lakh learners through online degree, diploma, and certification programs. Job Summary: We are looking for a result-driven Regional Manager to lead Inside Sales operations for a defined region.

This role will be responsible for driving regional revenue targets, managing team performance, optimizing the admissions funnel, and ensuring high conversion rates through strong execution and team leadership. Role: AGM (University Business - B2C) Location: Kolkata Key Responsibilities: Regional Sales Leadership: Manage and lead multiple teams of Academic Counselors / Team Leaders across the region Drive end-to-end admissions funnel: lead management, counseling, follow-ups, and closures Own and deliver regional monthly, quarterly, and annual revenue targets Ensure high productivity, call quality, and conversion efficiency across teams Revenue & Performance Management: Monitor and optimize key metrics such as conversion rate, revenue per counselor, and average ticket size Track daily and weekly sales performance across teams and take corrective actions Ensure achievement of regional KPIs and sales targets Lead Management & Funnel Optimization: Work closely with central marketing teams to ensure consistent lead flow and quality Improve lead allocation, response time, and follow-up mechanisms Ensure strong CRM usage and pipeline discipline across teams Team Leadership & Development: Manage, mentor, and develop Team Leaders and Inside Sales Executives Drive hiring, onboarding, and training of regional sales teams Conduct regular performance reviews, coaching sessions, and team huddles Build a high-performance, target-driven culture Customer Experience & Conversion Excellence: Ensure high-quality counseling experience for prospective students Improve conversion through structured sales pitches and objection handling Minimize drop-offs through strong follow-up and engagement strategies Data & Reporting: Analyze daily/weekly/monthly sales reports and dashboards Track metrics like TAT, conversion rate, revenue per lead, and team productivity Share insights and reports with senior leadership Strategic Initiatives: Identify opportunities to improve regional performance and scale operations Implement best practices, tools, and automation to improve efficiency Stay updated with market trends and competitor activities Qualifications: Bachelor’s/Master’s degree (MBA preferred) 15-20 years of experience in Inside Sales / EdTech Sales Minimum 7-8 years of experience in team handling / team leadership Proven track record of achieving sales targets in a high-volume environment Strong understanding of sales funnel, CRM tools, and lead management Preferred Skills: Experience in managing high-volume admission sales teams Strong team handling and coaching capabilities Data-driven and target-oriented mindset Ability to manage pressure and multiple teams simultaneously