Appointment Setter
UniUpp
Job Description
Appointment Setter (Remote – India) Full-Time | 40 Hours per Week Salary: ₹43,750 per month Start Date: Immediate About UniUpp UniUpp is a UK-based academic consultancy specialising in student access to government-funded university programmes. We work with prospective students who have already expressed interest in higher education and guide them through a structured advisory process into suitable degree pathways. Our approach is consultative, performance-driven, and focused on outcomes. Mandatory Application Requirement To be considered, you must complete the application form: https://forms.gle/6fDF5obHs2HSXctp8 Required submissions: CV 90-second video introduction outlining: Your relevant experience Why you are applying Applications without both will not be reviewed. Role Overview This is a high-volume, performance-driven appointment setting position within an academic consultancy environment. You will engage with warm leads who have already expressed interest in university study. Your role is to establish initial contact, assess basic suitability, and secure qualified appointments for the advisory team. The role is primarily phone-based , with over 80% of your time spent calling and managing live conversations. Expected activity level: 120–200+ dials per day There is a small administrative component (CRM updates and data entry), but this is secondary to your core responsibility: booking appointments at volume and quality .
Key Responsibilities Conduct high-volume outbound calls to warm leads Convert inbound enquiries into confirmed appointments Communicate clearly with UK-based prospective students Introduce academic pathways and explain the next steps in the process Maintain structured, controlled conversations Handle objections professionally and efficiently Accurately update CRM systems and applicant data Consistently meet and exceed defined KPIs Candidate Requirements (Strict) Based in India Near-native English fluency is mandatory Minimum IELTS 6–9 (or equivalent) Proof of proficiency is required Clear, articulate, and professional telephone communication Ability to operate in a high-output, target-driven environment Previous experience in appointment setting, telesales, or call centres preferred Strong organisational accuracy for CRM and administrative tasks Stable internet connection and a professional working setup Working Hours 40 hours per week UK-aligned schedule (evening hours IST) Overtime available where required Compensation and Progression Base salary Performance bonuses for high performers Structured progression into senior advisory roles Ongoing training within a UK academic consultancy environment Hiring Process Application review (CV and video) Interview assessing communication and control Scenario-based oral assessment Offer issued to successful candidates Role Suitability This role is suited to individuals who: Can maintain high energy across sustained call volumes Are confident speaking with UK-based prospects Thrive in structured, performance-driven environments Are motivated by measurable output and progression Do Not Apply If Your English is not strong enough for professional UK-level conversations You are not comfortable making 100+ calls per day You are seeking a low-intensity or admin-focused role Application Link https://forms.gle/6fDF5obHs2HSXctp8 Submit your CV and mandatory 90-second video to be considered.