Analyst

Overview

A career as an Operations Analyst at National Bank, you’ll contribute to the client experience by supporting your colleagues and partners with products, systems and processes. Your passion for data and involvement in the various processes will allow you to contribute your expertise to developing and executing the strategy for all business sectors.

Responsibilities

• Analyze and interpret data to accurately carry out various requests.
• Offer excellent customer service to our different partners and clients.
• Share your expertise with stakeholders.
• Help develop, implement, and improve new work processes and systems.
• Compile, produce, and analyze a variety of reports and statistics.
• Ensure adherence to compliance and risk management rules.

Team & Development

On your team, you will collaborate daily with the different Bank sectors and more experienced professionals to offer day‑to‑day operations support. You can count on your colleagues to share their knowledge and help you. You’ll have the opportunity to develop your skills through training, hands‑on learning, and discussions with experts in your team.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. We offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it’s important to you.

Qualifications

• College diploma or any other equivalent combination of education and experience.
• Excellent ability to analyze and summarize information.
• Knowledge of the Microsoft Office suite.
• Ability to prioritize and manage several projects simultaneously.
• Ability to offer clients quick, efficient service.
• Ability to identify and act on potential process improvements.
• Ability to work through ambiguity.

Languages

French

Skills

• Artificial Intelligence
• Diversity & Inclusion
• Teamwork
• Cybersecurity
• Empathy
• Initiative
• Learning Agility
• Resiliency

Benefits

• Health and wellness program, including many options.
• Employee Share Ownership Plan.
• Employee and family assistance program.
• Preferential banking services.
• Involvement in community initiatives.
• Virtual sleep clinic.

Why work at National Bank?

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier‑free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates!

#J-18808-Ljbffr