Administration Manager

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group. Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing.

With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 87 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

The Role

The Administration Manager is a critical role where you will be required to think on your feet and juggle multiple demands to ensure the successful operation of the home.

• Provide overall administrative support that effectively contributes to the successful operation of the home
• Oversee/manage the front desk reception/concierge
• Roster Management and Employee Compliance
• Resident Admission record and documentation management
• Ensure all home administration supplies, and equipment is maintained and consistent with requirements
• Record and expense management
• Coordinate meeting, minutes and action items

To be successful

• Recent and strong experience in an Administration role (aged care or healthcare desirable)
• High proficiency in the use of all Microsoft Office Suites, including Excel knowledge (essential)
• Experience with rostering management and hiring processes preferred
• A caring and kind manner and be comfortable interacting with residents and their families
• Experience or the ability to use various systems including quality management systems, internal database and Humanforce rostering system (desirable)
• Highly organised & able to effectively manage and prioritise multiple tasks
• Ability to maintain a high level of confidentiality at all times
• Valid working rights in Australia
• Prior to commencement - complete a National Police Check and or a NDIS Workers Check (or willingness to obtain)

About this location:

Set in beautifully landscaped acreage alongside the Currumbin Creek, Bolton Clarke’s Galleon Gardens provides high-quality aged and dementia care in a friendly, secure and comfortable residential environment.

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Natalie Paff ([email protected]) We invite you to be part of a welcoming, dedicated and diverse team, and make a big difference to the lives of older Australians.

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