Administration Assistant

We are a specialist commercial catering equipment company, supplying and installing high-quality catering equipment for businesses across the hospitality, leisure, healthcare, education and commercial sectors.

Key Responsibilities:

• Provide general administrative support to the management, sales and project teams.
• Respond to telephone calls, emails and customer enquiries in a professional and timely manner.
• Prepare and maintain quotations, orders, invoices, delivery notes and other documentation.
• Process customer and supplier orders accurately and efficiently.
• Liaise with suppliers regarding product availability, pricing, lead times and deliveries.
• Assist with scheduling deliveries, installations and site visits.
• Maintain accurate customer, supplier and project records.
• Update internal systems and spreadsheets with relevant project and order information.
• Assist with coordinating commercial catering equipment projects from order through to installation.
• Prepare documentation for site installations and ensure relevant information is available to engineers and installation teams.
• Monitor order progress and communicate updates to customers and internal teams.
• Assist with purchase orders, supplier invoices and basic financial administration.
• Maintain organised electronic and paper filing systems.
• Support the team with project documentation, reports and general correspondence.
• Help ensure deadlines are met and outstanding actions are followed up.
• Carry out other administrative duties as required to support the smooth running of the business.

We are looking for someone who is:

• Highly organised with excellent attention to detail.
• Confident communicating with customers, suppliers and colleagues.
• Able to prioritise and manage multiple tasks at the same time.
• Proactive, reliable and able to work independently.
• Comfortable working in a busy, deadline-driven environment.
• Professional and approachable with a positive attitude.
• Confident using Microsoft Office, particularly Outlook, Word and Excel.
• A clear and effective written and verbal communicator.
• Comfortable working with numbers, paperwork and detailed information.
• Willing to learn about our products, services and the commercial catering industry.

Job Types: Full-time, Temp to perm

Benefits:

- Company pension

- Free parking

- On-site parking

Schedule:

- 8 hour shift

- Day shift

- Monday to Friday

- No weekends

Experience:

- Microsoft Excel: 1 year (required)

- Microsoft Office: 1 year (required)

- Organisational skills: 1 year (required)

- Administrative experience: 2 years (required)