Admin Assistant

Kenect recruitment are currently lookig for a admin assistant to work with a national building product company. This role is Monday to Friday 8am until 5pm. This is to provide additonal support to the busy branch. It is a varied fast paced role, the ideal candidate would be someone who is organised, proactive and confident.

Key Responsibilities

• Answer incoming telephone calls promptly and direct them to the appropriate colleague.
• Handle customer enquiries and resolve straightforward customer issues where possible.
• Process and clear outstanding customer orders, ensuring customers are kept informed of any delays.
• Chase suppliers for outstanding purchase orders and update customers and colleagues on delivery times.
• Proactively follow up quotations with customers to secure orders and identify any additional requirements.
• Liaise with internal departments, suppliers and customers to ensure orders progress efficiently.
• Maintain accurate records and update internal systems.
• Support the wider branch team with general administrative duties as required.
• Assist in ensuring customer queries are resolved quickly and professionally.