Admin and Front Desk

We are looking for a professional and well-organised Front Desk & Administration Executive to manage the reception area and provide effective administrative support to ensure smooth day-to-day office operations. The role requires excellent communication and interpersonal skills, a service-oriented approach, and the ability to coordinate with employees, clients, visitors, vendors, and other stakeholders.

Key Responsibilities

Front Desk & Reception

• Manage the reception area and ensure a professional and welcoming experience for clients and visitors.
• Greet and assist visitors, clients, and other stakeholders and direct them to the appropriate person or department.
• Manage incoming calls, emails, courier and correspondence and ensure timely routing to the relevant teams.
• Maintain visitor records and coordinate visitor access in accordance with office protocols.
• Coordinate meeting room bookings and ensure meeting rooms are properly arranged before meetings.
• Handle incoming and outgoing couriers, letters, and other office communications.

Administrative Support

• Provide day-to-day administrative support to employees and internal teams.
• Coordinate with vendors and service providers for office-related requirements.
• Maintain records, registers, files, and other administrative documentation.
• Assist with procurement of stationery, office supplies, pantry requirements, and other consumables.
• Monitor office supplies and coordinate timely replenishment.
• Support the administration team in maintaining office infrastructure, facilities, and workplace standards.
• Coordinate with housekeeping, security, maintenance, and other support staff.

Office Coordination

• Assist in coordinating internal meetings, events, and office activities.
• Support travel, accommodation, and other administrative arrangements, wherever required.
• Coordinate with different office locations and internal stakeholders for administrative requirements.
• Ensure adherence to office policies, procedures, and safety protocols.
• Identify and escalate office-related issues to the concerned team for timely resolution.

Key Skills & Competencies

• Excellent verbal and written communication skills.
• Strong interpersonal and customer-service orientation.
• Good organisational and coordination skills.
• Ability to multitask and manage priorities effectively.
• Professional and presentable approach.
• Proficiency in MS Office / Google Workspace.
• Attention to detail and ability to maintain accurate records.
• Ability to work independently as well as part of a team.
• Strong problem-solving and follow-up skills.

Qualification & Experience

• Graduate in any discipline.
• 3–6 years of experience in Front Desk, Administration, Reception, Facilities, or a similar role.
• Prior experience in a professional services environment, law firm, consulting firm, or corporate office would be an advantage.

Preferred Attributes

• Pleasant and professional personality.
• Strong sense of ownership and responsibility.
• Ability to interact confidently with senior stakeholders and external visitors.
• High level of confidentiality and discretion.
• Proactive approach towards administrative and workplace requirements.