Account Manager

About Wondrlab India

Wondrlab India is a marketing transformation company that partners with brands to create impactful marketing solutions across strategy, creativity, content, media, technology, and customer experience.

We are looking for an experienced Account Manager – Client Servicing who is passionate about building strong client relationships and managing advertising and marketing projects from brief to execution. The ideal candidate should have a strong understanding of advertising, marketing and brand communication, possess excellent stakeholder management skills, and be capable of coordinating with internal creative teams to ensure timely and high-quality delivery.

Key Responsibilities

• Act as the primary point of contact for assigned client accounts.

• Build and maintain long-term relationships with clients by understanding their business objectives, marketing requirements and brand needs.

• Take detailed client briefs and translate them into clear, actionable briefs for internal teams.

• Collaborate closely with Creative, Strategy, Content, Design and Production teams to ensure seamless execution of campaigns.

• Manage multiple advertising and marketing projects simultaneously while ensuring adherence to timelines, budgets and quality standards.

• Conduct regular client meetings, status calls and presentations, providing proactive updates on ongoing projects.

• Coordinate with cross-functional teams to ensure smooth workflow and timely delivery of all campaign assets.

• Monitor project progress, identify potential challenges and proactively resolve issues before they impact delivery.

• Ensure all client deliverables meet brand guidelines and quality expectations.

• Prepare project timelines, meeting notes, status reports and campaign documentation.

• Follow up with internal teams to ensure work is executed as per the client brief and agreed timelines.

• Identify opportunities to grow existing accounts through relevant advertising and marketing solutions.

• Develop a strong understanding of clients' businesses, industries, competitors and communication requirements.

Eligibility Criteria

• Bachelor's degree in Marketing, Business Administration, Mass Communication, Advertising or a related field.

• 3–4 years of relevant experience in Client Servicing / Account Management with strong advertising agency  experience.

• Prior hands-on experience working on advertising campaigns is mandatory.

• Proven experience managing client accounts and coordinating with creative teams.

• Experience handling campaigns from planning and briefing through execution.

• Candidates should have a strong understanding of advertising, marketing communication and brand campaigns.