Account Manager - Social Media
DigiChefs
Job Description
Job Opportunity: Account Manager (Social Media + Client Servicing)
Experience Required: 1+ years in the Digital Marketing Industry
Location: Marol, Andheri East
Instagram: https://www.instagram.com/digi_chefs/?hl=en
Linkedin: https://www.linkedin.com/company/digichefs/mycompany/
Website: https://digichefs.com/
Job Responsibilities:
โ Understand and address client needs, developing tailored solutions.
โ Manage social media presence, campaigns, and client interactions.
โ Handled multi-service projects including SEO, performance marketing,
website management, influencer marketing, etc.
โ Collaborate with internal teams for project planning and execution.
โ Monitor multiple projects, ensuring quality and meeting deadlines.
โ Analyze data for actionable insights and prepare optimization reports.
โ Facilitate positive client onboarding experiences and maintain relationships.
โ Identify upselling opportunities for revenue growth and client retention.
โ Stay updated on industry trends, best practices, and technologies.
โ Lead team coordination and support for successful project outcomes.
โ Develop long-term social media strategies and innovative campaign ideas.
โ Conduct sentiment analysis, monitor market trends, and perform competitor analysis.
โ Coordinate video production and maintain Online Reputation Management.
โ Drive brand awareness and engagement across social media platforms.
Requirements:
โ Good communication skills, written and spoken.
โ Ability to interact, communicate and present ideas.
โ Professionalism regarding time and deadlines.