Account Manager - Managed Services

Why Join This Opportunity? Ideal step‑up role for an Account Manager within MSP or IT services Structured environment with strong mentoring and support Exposure to modern cloud and cyber security solutions Clear progression path into senior account management Collaborative, commercially focused culture The Role This role focuses on managing and developing a portfolio of existing customers, ensuring high service levels while identifying opportunities to grow accounts through additional managed services and solutions. Key Responsibilities Manage day‑to‑day relationships with assigned customer accounts Support renewals and contract extensions Identify upsell and cross‑sell opportunities Coordinate with internal teams to ensure smooth delivery Support account planning and customer reviews Maintain accurate forecasts and pipeline reporting What We’re Looking For Essential Experience in account management within MSP, IT services or technology Strong customer relationship skills Commercial awareness and attention to detail Organised and proactive working style Desirable Exposure to managed services, cloud or cyber security Ambition to progress into a senior commercial role Call to Action If you’re looking to build a long‑term career in account management within a growing technology business, apply now.