Account Manager

Company Description

The Institute of Project Management (IPM) is a globally recognised organisation specialising in project management education, certification, membership, and research. With more than 35 years of experience, IPM has supported over 50,000 professionals and certified more than 6,000 Project Managers, partnering with 1,000+ organisations worldwide. IPM is known for its structured professional development pathway and its collaboration with leading certification bodies, universities, and industry partners.

The organisation is committed to inclusive access to professional development through initiatives such as IPM Hub, mentorship programmes, and regional events.

Role Overview

The Institute of Project Management (IPM) is seeking an Account Manager to manage and grow relationships with key corporate clients. This role involves overseeing a portfolio of enterprise accounts, ensuring successful delivery of project management training programmes, and identifying opportunities to expand partnerships. Beyond managing your own portfolio, you will act as a senior figure within the account management function — helping to lead, mentor and develop the wider team while driving revenue growth and the commercial success of the business across both domestic and international markets.

Key Responsibilities

• Manage and grow corporate accounts valued at €100K–€500K.
• Build strong relationships with HR, L&D, and senior leadership stakeholders.
• Ensure successful delivery of training and certification programmes.
• Drive renewals, upsells, and account expansion opportunities.
• Maintain regular client engagement and ensure high satisfaction.
• Lead, mentor and support the wider account management team, sharing best practice and helping raise performance across the function.
• Drive revenue growth and contribute to the commercial development and expansion of the business.
• Develop and execute strategic account plans, applying strong commercial judgement to prioritise opportunities and maximise account value.
• Manage relationships with international and multi-market clients, adapting your approach across regions.

Requirements

• 4–5 years of B2B account management experience.
• Proven experience managing large enterprise accounts (€100K–€500K).
• Strong relationship management and communication skills.
• Project management experience is essential.
• Experience using CRM systems (Salesforce, HubSpot, or similar).
• Demonstrated ability to lead, mentor or coach team members (formally or informally).
• Strong commercial and strategic thinking, with a track record of driving revenue growth.
• A confident, consultative seller, able to identify and close new business and expansion opportunities.

Preferred

• Experience in corporate training, professional education, SaaS, or consulting.
• Experience leading or developing a team of account managers.
• Experience working with international markets.