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Account Director - M&I

Willis Towers Watson

LondonFull-timeMid LevelOn-site

Job Description

Overview

As an Account Director in our Manufacturing and Industrial practice, you will own the delivery of services to high-value, complex clients and drive tailored insurance and risk management solutions. You will work with cross-functional teams to understand client business needs, structure solutions, and lead business development to win and grow profitable accounts. The role emphasizes strategic relationship management with key decision makers and a focus on revenue optimization across placement channels.

You’ll operate in a collaborative, client-centric environment with opportunities to shape multi-faceted risk strategies.

Pay / Benefits
  • 25 days annual leave
  • private healthcare
  • life insurance
  • group income protection
  • hybrid working
  • defined contribution pension scheme (matched up to 10%)
Responsibilities
  • Own the provision of required services to clients and ensure ongoing delivery
  • Understand client business and insurance/risk needs to propose tailored solutions
  • Identify primary budget holders and decision makers; build and maintain relationships
  • Provide technical, industry and subject matter expertise as needed
  • Leverage specialist teams within the BU and Group to support clients
  • Determine solutions, structuring, pricing and placement strategies to meet client needs and profitability
  • Lead the supporting service team (not a line manager)
  • Maintain effective relationships with Claims Advocates to deliver client outcomes
  • Drive business development to win, retain and develop profitable new clients
  • Oversee placement management to optimise revenue across channels
Key requirements
  • Strong insurance experience in the manufacturing and industrial sector
  • ACII or similar professional qualification (preferable)
  • Proven ability to manage large industry clients and develop propositions
  • Experience in market sizing and deployment of sales strategies
  • Track record in new business sales and converting prospects to clients
  • Skilled at building relationships with clients, prospects, insurers and external specialists
  • Excellent communication, negotiation and influencing abilities
  • Experience with processes and systems that support client services
  • strong communication
  • negotiation and influencing
  • relationship building
  • ACII (or similar)
  • proposition building
  • market sizing

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