Senior Programmer/Analyst

Job Opportunities at Buffalo State University This position is for a support analyst with a strong focus on Networking (on-premises and cloud). Responsibilities include system administration for network‑based operating systems, coordination and handling of technical support problems for member campuses, as well as monitoring, administering and troubleshooting network operating systems and connecting infrastructure. Troubleshoot the equipment performance and the health of remote and internal campus systems.

Participate in conversations regarding critical situations with ITEC’s senior management. Assist member campuses with network issues and with the planning and implementation of installations and upgrades. Investigate and evaluate software which promises to be useful to the SUNY support community.

Support senior management level staff in determining system requirements and capabilities, as well as appropriate hardware and software configurations. Provide direction in the on‑going process of support for member campuses. Please see https://www.itec.suny.edu/itec-vacancies for more information.

The location for this position is in Buffalo, NY. An office location at a New York State or SUNY Institution may be possible. Multiple selections may be made from this posting.

Salary: $64,474 - $123,263; Competitive based on experience. Required Qualifications A bachelor’s degree in Computer Information Systems, or a related field Experience designing, deploying, and managing enterprise networks (physical and virtualized devices, including switches, firewalls, and routers) Working knowledge of how services within Linux, Windows, or Hypervisors are expected to utilize the network Good presentation skills, interpersonal skills, written and communication skills Available to work various shifts to assist with providing 24 x 7 support Preferred Qualifications Enterprise networking experience, including the design, deployment, and support of Wireless, LAN, and WAN environments, with knowledge of BGP and complex routing architectures. Hands‑on experience with networking and security platforms, such as Cisco, Dell, Fortinet, F5, Aruba, and major cloud providers (AWS , Azure, GCP , or OCI ).

Experience with advanced network security technologies, including NextGen firewalls, load balancers, VPNs, ZTNA , SIEM , vulnerability scanning, network access control, and SSL certificate management. System administration and troubleshooting experience across Windows, Linux and Network operating system environments in professional or enterprise settings, including programming experience to help with automation activities. Knowledge of virtualized, software‑defined, and data center networking technologies, including VMware NSX , cloud networking, and physical‑layer components such as fiber optics, SFPs, and storage networking protocols.

Familiarity with IT service management and operational frameworks, including working with ITIL‑aligned ITSM / ITOM tools, preferably within an educational environment. Background in security‑focused training and operating within a security program. Buffalo State is an affirmative action/equal opportunity institution that subscribes to all federal, state, and SUNY legal requirements and does not discriminate against applicants, students, or employees on the basis of race, sex, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status (Nondiscrimination Notice).

Any violation of this policy should be reported to the Equity and Diversity Office, Cleveland Hall 204, (716) 878-6210. Buffalo State is a VEVRAA Federal Contractor. #J-18808-Ljbffr