Procurement Proposals & Client Solutions Specialist
WNS
Job Description
Key Responsibilities: Lead end-to-end proposal/RFP across multiple opportunities Independent in all aspects related to front-ending client conversations to gather requirements, business challenges, etc. and the corresponding decision-making, including asking the right questions to clients to build the optimal solution As a client solutions lead, develop right solution design that addresses the client’s problems and articulate value propositions and create end-to-end proposal Work on short turnaround as well as complex client business problems, and solution them by understanding the client requirements, envisioning step-by-step project execution, and estimating the project cost through right scoping exercise Work in conjunction with internal stakeholders (sales, SMEs, category experts, solutions teams, etc.) and proactively communicate and liaise with them to devise optimal solutions for clients’ business problems across industries and functions Draft and refine proposal content, case studies, capability summaries, and client presentations Maintain content libraries, templates, and best-practice frameworks Ensure high-quality, on-time proposal submissions under tight deadlines Qualifications 10-15 years of total experience with minimum 8-10 years of experience in proposals, client account management, or business research, preferably in procurement intelligence. Strong verbal and written communication to front-end conversations with clients, sales folks, collate inputs from VP+ internal stakeholders Strong storytelling and ability to craft client problems into clear, structured solutions. Good understanding of the sales cycle, RFP processes, and stakeholder coordination.
Proficiency in PowerPoint and Excel; ability to create client-ready materials. Exposure to procurement research, market research, or consulting would be preferred. Superior problem-solving abilities, strong business acumen, perseverant and collaborative, and ability to handle multiple tasks Excellent business research skills, understand research objectives based on client type and be comfortable with effort estimation, timelines, scoping, and client engagement (including emails and calls) Analytical thinking and comfort working with unstructured client problem statement Ability to work independently under pressure and manage multiple concurrent deadlines.