Data Analyst / Business Solution Consultant

What you'll own Primary Focus: You will translate insights through data-driven storytelling and into actionable items across internal and external stakeholders to improve authorisation, authentication, and routing approval rates. Data-Driven Insights & Storytelling Translate complex data into compelling, actionable insights using clear data storytelling techniques across internal and external stakeholders. Conduct high-level data analysis and visualisation to monitor performance against benchmarks.

Identify trends across issuers, schemes, platforms, and merchant configurations to drive issuer outreach strategies. Optimization & Performance Improvement Drive improvements in authorisation, authentication, and routing efficiency through data-led recommendations. Convert analytical findings into practical, scalable solutions that deliver measurable uplifts (e.g., approval rates, revenue protection, cost reduction).

Identify recurring issues and ensure systemic resolution to improve long-term performance while partnering with issuers. Intake, Prioritization & Delivery Support the intake of new optimisation opportunities, including requirement gathering and prioritization. Allocate and coordinate work within the team to ensure efficient execution.

Manage and track a pipeline of initiatives, documenting progress, recommendations, and outcomes. Stakeholder Collaboration & Issue Resolution Work cross-functionally with Operations, Product, Technology, Data, Schemes, and Issuers to implement solutions. Act as a bridge between data insights and commercial outcomes by triaging and escalating recurring or complex issues.

Communicate insights and recommendations effectively to both technical and non-technical stakeholders. Qualifications Bachelor’s degree in business management or equivalent combination of education, training, or work experience within Payments. 2+ years of relevant experience with most of the requirements below. Broad knowledge of Worldpay products and related services; in-depth knowledge of products and services supported by the team.

Basic knowledge of data analysis and visualisation skills (e.g., Excel, Power BI, Tableau, Snowflake, SQL) and IT technologies (operating systems, network devices, software development, architecture). Excellent verbal and written communication skills for both technical and non-technical audiences at executive, management, and individual contributor levels. Curiosity and strong communication, problem-solving, time management, and project management skills.

Ability to work both independently and in a team environment. Deep understanding of the payments industry and authorisation pathways (gateways, platforms, acquirers, networks, issuers). Experience with authorisation investigation & resolution and strong analytical skills to understand investigation approaches and tackle complex matters.

Some flexibility of hours is required. Preferred Strong existing connections within the Worldpay business (Product, Commercial, Operational) and ability to drive new cross-business collaboration. Knowledge and experience with differing platforms (WPG, VAP, NAP) and merchant profiles. #J-18808-Ljbffr