Partner Enablement Manager

Dialpad is the AI-native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform powered by AI that understands every conversation in real time. We serve more than 70,000 companies worldwide, including WeWork, Asana, NASDAQ, and Uber. With our AI‑driven insights, we help partners accelerate revenue and improve customer interactions.

Partner Enablement Manager As a Partner Enablement Manager, you will own the development and delivery of training content for Dialpad partners, design hands‑on learning activities, and create concise sales resources. You will support the simplification, documentation, and successful launch of our products, features, and pricing methods to the partner community while working closely with partner sales leadership, product and marketing teams, and partner engineering. What You’ll Do Product & Pricing SME Serve as the primary expert for Dialpad’s entire product portfolio, add‑ons, pricing workflows, and go‑to‑market strategy.

Core partner trainer for all product or pricing updates and launches. Maintain all partner‑facing product and pricing materials in Dialpad’s CMS (Highspot). Act as an instructional designer, building partner training courses in LMS (Docebo).

Product Launch Enablement Lead Consult on end‑to‑end product strategy, go‑to‑market dependencies, and pricing navigation. Curate all launch‑related live training, resources, feedback loops, and reinforcement activities for all partner roles. Product Readiness for Partners Consult with partner leadership to identify gaps in skills or knowledge and design training programs to address them.

Develop and deliver interactive training workshops, job resources, practice activities, demo certifications, and more. Data‑Driven Enablement Spearhead product feedback sessions and surveys to inform the product team and enablement approach. Work closely with the overall sales enablement team to ensure initiatives are aligned and integrated across the business.

Skills You’ll Bring 5+ years of experience in Sales Enablement, Sales, Sales Engineering, Technical Training, or a related role supporting partner teams, ideally in UCaaS or CCaaS. Strong technical acumen and understanding of basic sales processes and terminology. Excellent communication, facilitation, and presentation skills.

Experience with generative or agentic AI tools, Docebo (LMS), and Highspot (CMS) preferred. Ability to manage multiple projects and deadlines in a dynamic environment. A proactive, problem‑solving mindset and passion for continuous improvement.

Bachelor’s degree preferred. Sales experience preferred. Why Join Dialpad Work at the center of AI transformation in business communications.

Build and ship agentic AI products that reshape how companies operate. Join a team where AI amplifies every employee’s impact. Competitive salary, comprehensive benefits, and real opportunities for growth.

Dialpad offers competitive benefits and perks, cutting‑edge AI tools, and a robust training program to help you reach your full potential. Our offices are inclusive and designed to foster collaboration and connection. We are repeatedly recognized as a Great Place to Work and strive to create a community where every employee feels valued and empowered.

Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. #J-18808-Ljbffr