Implementation Manager

Location: 100% Remote (Work from anywhere in Canada!) Compensation: $65,000 – $85,000 base salary (based on experience) Are you a Canadian mortgage professional who loves technology, automation, and helping others succeed? Are you ready to ditch the traditional corporate grind or commission roller coaster and step into a fast-growing, high-energy tech company? At My Broker Pro , we are on a mission to revolutionize how Canadian mortgage brokers build their businesses.

We help them ditch the feast-or-famine cycle to build predictable, sustainable pipelines through cutting‑edge systems, processes, automation, and AI. We are expanding at record‑breaking speeds, and we need a sharp, tech‑savvy Client Implementation & Strategy Manager to become the strategic heartbeat of our client relationships. The Role You are the critical link that turns our tech and strategy into real‑world results.

You will spend a large portion of your day on video calls with Canadian mortgage brokers—consulting, strategizing, and guiding them through our proprietary 12‑week framework . This is a dynamic role blending tech implementation, client consultation, and project management. You will cleanly take over clients from our sales/onboarding teams, guide them through their system setup (built on GoHighLevel), and collaborate with our internal fulfillment team to ensure everything is built to perfection.

Key Responsibilities Client Strategy & Consulting: Lead daily Zoom calls with brokers to guide them through system implementation, pipeline reviews, and growth strategies. System Execution: Help clients navigate and maximize their new systems (built on GoHighLevel and integrated with their loan systems). Project Management: Meticulously track client progress, pipeline stages, and project updates using our internal systems.

Team Delegation: Translate client needs into clear, actionable tasks and delegate them to our internal backend team so nothing falls through the cracks. What You Bring to the Table Mortgage Industry Expertise: 3+ years of Canadian mortgage industry experience is essential. You must inherently understand the Canadian mortgage landscape, loan systems, and broker pain points.

Proactive Self‑Starter: You are resourceful and highly independent. You naturally research solutions and try to figure out a problem on your own before asking for help. Natural Documenter: You don't just solve problems—you document them.

You proactively create clear guidelines and SOPs so the team can scale. Tech‑Savvy: Experience with GoHighLevel (GHL) or similar robust CRMs and marketing automation platforms is highly preferred. Vibrant Personality: You have a friendly, highly motivating, and magnetic personality.

You connect easily with people over video and keep clients excited and accountable. Communication: Flawless, professional English communication skills (written and verbal). Your First 90 Days Days 1–30: Shadow the team, join client meetings, master our tech stack, and proactively write clear SOPs to cement your workflow.

Days 30–60: Begin taking on your own clients and leading implementation meetings with hands‑on leadership support and review. Days 60–90: Achieve complete independence, managing your account load, handling clean handoffs, and successfully driving clients through the framework. What’s In It For You? 100% Remote Flexibility: Work from anywhere in Canada (or while traveling) as long as you support our clients.

Work‑Life Balance: 4 weeks of paid time off (PTO) plus an incredibly supportive, chill, and understanding team atmosphere. Tools for Success: We provide you with a company laptop and all the tech tools you need to win. Comprehensive Benefits: Health and wellness coverage for you and your family.

Unmatched Growth Potential: We are scaling fast, meaning massive opportunities to move into leadership roles quickly. How to Apply (Action Required) Because this role requires high energy and daily video consulting, you must submit a short video resume to qualify for an interview. Please email your application directly to [email protected] with the subject line Implementation Manager Position .

Your email must include: Your updated Resume. A link to a short video (2–5 minutes via Loom, Google Drive, YouTube, etc.) introducing yourself, your background in the mortgage space, and why you are the proactive self‑starter we are looking for. Learn more about us at mybrokerpro.ca . #J-18808-Ljbffr