Senior Operations Manager

Job Summary As the Senior Operations Manager at creative werks (CW), you will lead co‑pack Production and Maintenance teams across a 24‑hour, 5–7‑day environment. You will oversee up to 500+ employees, ensuring each site operates safely, efficiently, and in alignment with company goals. This high‑impact leadership role will shape operations scale, strengthen frontline leadership capabilities, and drive meaningful improvements in safety, performance, and employee experience across multiple sites.

Responsibilities Champion Lean and TPM manufacturing principles, policy deployment, and continuous improvement to improve safety, quality, delivery, cost, and overall production performance. Own operational performance against KPIs, including productivity, labor efficiency, scrap, waste reduction, on‑time delivery, and margin performance. Optimize labor planning, crew scheduling, and headcount while supporting cost control and overtime reduction goals.

Champion a safety‑first culture and ensure compliance with OSHA, state, and federal regulations across all sites. Lead waste reduction and sustainability efforts, including progress toward CW’s “Zero to Landfill” initiatives. Identify, prioritize, and drive capital investments and process improvement projects in partnership with Engineering.

Foster strong cross‑functional collaboration within co‑pack Production and Maintenance teams, guiding clear priorities and capability advancements (Partnering with Engineering, Quality, and Sanitation Leadership). Support customer expectations through disciplined execution of quality systems and on‑time delivery commitments. Lead and participate in continuous improvement events, workshops, and cross‑functional project teams.

Provide executive‑level visibility into risks, performance trends, and improvement opportunities to Operations leadership. Food Safety Responsibilities Attend all food safety training sessions (GMP, SQF, HACCP, Allergen, Food Facility Security, Preventing Foodborne Illness). Participate in company GMP walks.

Enforce company rules regarding food safety and monitoring. Attend Food Safety Team meetings. Physical Requirements Operate standard office equipment.

Active position that requires standing, walking, reaching, and bending. Ability to operate industrial equipment and company‑specific equipment. Regularly lift or move objects up to 10 pounds, frequently up to 50 pounds, and occasionally over 100 pounds.

Work between an office setting and warehouse environment with a temperature range of 55 – 80 °F. Requirements High school diploma or GED required; additional education or technical training is a plus. 10+ years of effective leadership experience in manufacturing, production, and maintenance teams; ideally within food, packaging, or high‑volume consumer goods environments. Strong working knowledge of Lean or TPM Manufacturing, continuous improvement, and operational excellence practices.

Proven ability to lead through frontline leadership teams; building capability through coaching, accountability, and consistent communication. Experience managing labor planning, crew scheduling, productivity improvement, and cost control. Proficiency in Microsoft Office and comfort using production reporting and performance dashboards.

Strong communication skills with the ability to influence at all levels of the organization, from frontline teams to executive leadership. Demonstrated success leading large, multi‑site or multi‑shift operations in high‑volume manufacturing settings. Working knowledge of food safety and regulatory requirements (GMP, SQF/HACCP, HARPC, FDA, USDA, OSHA, EPA) a plus but not required.

Willingness and flexibility to support operations across shifts and travel between sites as needed. Bilingual in Spanish preferred, but not required. Benefits Fun, creative, and inviting atmosphere – plus the perk of working with cool food brands!

Comprehensive health and wellness benefits. 401(k) and company match. Paid Time Off. On‑site gym.

Audible Subscription. Continuous learning and development opportunities. Compensation The approved annualized base compensation range for this role is established at $120,000 – $165,000.

Final offer amounts will be determined based on candidate skills, qualifications, experience, and domain expertise. #J-18808-Ljbffr