Engineering-Focused Customer Success Engineer

Bring your engineering mindset to Script Runner as a Customer Success Engineer. Focus on pharmacy onboarding while enhancing user satisfaction through technical innovation and customer communication. Script Runner is on the lookout for a Customer Success Engineer to lead the onboarding of pharmacy clients.

This role integrates hands-on engineering work with customer interactions, making a significant impact on client operations in the health-tech logistics sector. You’ll engage customers in setup while building tools that facilitate automation and efficiency. Key Responsibilities: • Oversee end-to-end pharmacy onboarding • Resolve customer issues through direct support • Create automation tools to streamline onboarding • Communicate effectively with pharmacy partners • Collaborate on solutions with the engineering team Requirements: • Bachelor’s degree in Computer Science or a related field • Familiarity with AI technologies and agent frameworks • Strong communication and relationship-building skills • Analytical thinking for troubleshooting • Capability to manage tasks in a hybrid working model Drive value in customer success and pharmacy engagement by leveraging your engineering skills at Script Runner. #J-18808-Ljbffr