Operations Manager - Toronto

About The Team DashMart is a local‑fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. About The Role We're looking for a people‑focused leader and experienced operations specialist to lead some of our new DashMart facilities. Responsibilities Recruit, lead, coach and retain a high‑performing team of Site Managers (4+ direct reports), Assistant Site Managers, Supervisors and Operations Associates (30+ indirect reports).

As a leader you are a culture carrier. Oversee day‑to‑day operations of 3–6 DashMart locations, ensuring all site processes run smoothly, efficiently and safely. Drive site profitability, review P&Ls, identify performance gaps, and implement corrective action plans.

Design, build and execute process improvement projects to drive operational efficiencies and employee experience. Support growth initiatives and contribute to market expansion. Work cross‑functionally with central teams to ensure sites deliver the best customer experience on every order and provide the tools, resources and support needed to achieve these goals.

We're excited about you because… You solve problems from first principles and resist "this is how it’s always been done." You thrive in ambiguous, startup‑style environments and embrace rapid change. You let data win arguments; you are a data‑first problem solver with excellent Excel and data‑analysis skills. You are relentless and do what it takes to win, no matter what.

You have proven leadership experience managing teams of 15+ employees. You act like an owner and support a 24/7 business across multiple shifts. You have 3+ years’ experience in Operations, Consulting, Strategy or a related field.

Bonus Points Experience starting or scaling a successful startup. Operational experience in logistics and/or fulfillment center/warehousing. Experience building and training high‑performing teams.

Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience and specific work location. Base salary is localized according to employee work location. Base pay range: $82,500—$103,000 CAD.

In addition to base salary, compensation includes opportunities for equity grants. DoorDash offers a comprehensive benefits package for all regular employees, including paid time off, paid parental leave, wellness benefits, several paid holidays, medical, dental, vision, disability and basic life insurance, an RRSP with employer match and a mental health program. About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn and iterate to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.

We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges and own their careers. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry and cities.

We hire and cultivate diverse teams of people from all backgrounds, experiences and perspectives. We believe true innovation happens when everyone has room at the table and the tools, resources and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr