Hardware Quality Engineer Role at Lightspeed

Join Lightspeed as a Hardware Quality Engineer dedicated to developing and maintaining a superior quality system for hardware products. Focus on ensuring optimal performance for payment terminals, networking devices, and accessories. As a key member of the team, this position, based in Montreal or Toronto, places you at the forefront of quality assurance for Lightspeed's diverse hardware portfolio.

Responsibilities include defining quality strategies, leading hardware failure investigations, and creating supplier monitoring systems. Collaborate cross-functionally to drive improvements, with a significant focus on data-driven decisions and measurable outcomes. Key Responsibilities: • Define overall quality strategies and acceptance criteria • Lead root cause analysis and containment plans • Establish supplier performance monitoring for inbounds • Support returns processing and inventory disposition • Publish quality insights for leadership and stakeholders Requirements: • 7+ years in hardware quality or reliability engineering • Experienced in creating test plans and validation methods • Familiarity with troubleshooting hardware systems • Strong analytical skills utilizing operational data • Fluency in English for effective communication Transform the hardware quality landscape with continuous improvements at Lightspeed. #J-18808-Ljbffr