HR Operations Manager
Doncaster City Council
Job Description
Position: HR Operations Manager Location : Maltby, Rotherham, UK Start Date : As soon as possible Contract : Permanent, Full Time, 37 hours per week Salary : £42,839 – £46,142 per annum (Salary Band J Points 32 to 25) About the Role We are seeking to appoint a pragmatic and detail‑oriented HR Operations Manager to lead and develop efficient, compliant and accurate delivery of all HR operations across the Trust. The successful candidate will provide day‑to‑day operational leadership of the transactional side of the HR Shared Services team, driving high standards across recruitment, onboarding, contracts, payroll, employment changes and HR compliance. The role will oversee end‑to‑end recruitment and onboarding processes, maintain resilient workflows, monitor service delivery and strengthen processes and templates.
Compliance with safer recruitment requirements, Trust policies and GDPR will be crucial. The postholder will lead the implementation, use and development of the Trust’s HR systems (HR MIS), ensuring high‑quality workforce data and producing workforce reports and dashboards. The manager will also lead system improvements, upgrades and integrations with payroll.
The role includes line management of HR Advisors and the Payroll Advisor, performance management, workload monitoring and collaboration with HR Partners and the Chief People Officer to support Trust‑wide strategies. About You CIPD Level 5 qualified with substantial experience in HR operations, administration or recruitment. Pragmatic, solutions‑focused, with sound judgement.
Process‑minded and improvement‑led, spotting inefficiencies and driving user‑friendly ways of working. Collaborative and relationship‑driven, building productive links across HR, payroll, finance and academies. Proactive and forward‑planning, anticipating pinch points and putting controls in place.
Digitally confident and data‑aware, comfortable working with HR systems. Highly organised and methodical, managing multiple priorities with attention to detail. Professional, discreet, and able to handle highly confidential information.
Benefits Cycle to Work Scheme, 24/7 GP access, Cash Healthcare plan, Staff Rewards Gateway, Smart Tech. Further Information Visits are warmly welcomed. For an informal discussion regarding the role or to arrange a visit, please contact [email protected].
Address Civic Office Waterdale Doncaster DN1 3BU #J-18808-Ljbffr