Area Manager - Retail

Area Manager DCK is one of the world's leading fashion jewellery companies, working with many well‑known retailers and high‑street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco and many more! We are currently recruiting for a Area Manager on a permanent, full‑time basis to cover the following locations: Doncaster Pudsey Leeds City Centre Ellesmere Port Handforth Dean Manchester Trafford Centre Manchester Liverpool Warrington Sheffield Meadowhall Preston Bangor NW This is a Monday‑Friday role working 7 hours per day.

You will be required to travel to numerous different stores within your area, so please ensure you have access to your own vehicle and a full driving licence. Responsibilities Drive sales through consistently high visual merchandising and operational standards. Develop and maintain a highly capable team by providing induction, coaching and support to ensure Team Leaders are set up to succeed.

Act as first‑line support to the Operations Team to support and deliver process efficiencies and business improvement opportunities. Directly line‑manage a group of Team Leaders, coaching them to achieve process efficiency and high‑quality standards in the field. Monitor in‑store standards, share best practice among Team Leaders, raising the bar on area performance.

Manage escalated host concerns around quality and standards, resolving these within agreed parameters. Proactively identify Team Leader performance improvement opportunities, providing coaching and escalating as required. Hold responsibility for induction, ensuring all new Team Leaders receive a warm welcome into the business and are supported throughout their probation period.

Provide meaningful feedback and targets for improvement where required. Embed an effective buddy system so that any new Team Leader starters or an absence period does not reflect in adverse zone performance or poor feedback from hosts. Recognise and celebrate great performance.

Work with other Area Managers and under the direction of Central Support Teams to identify trends in learning and development gaps and escalates where necessary. Suggest opportunities to drive improvement and efficiency, and be actively involved in any improvement work or project. Support the BOMS with delivering field communications, launches and initiatives and obtaining meaningful feedback.

Work as first‑line support with the Operations team to embed new ways of working, identifying areas for process and quality improvements and shaping action plans. Work under the direction of the Operations Manager to shape and deliver communication and training. Requirements Expert in field operations, achieving high standards in their current role.

Supervisory experience. Strong communication skills – confident with delivering training. Able to use own initiative to plan their time.

Competent with technology. Confident and positive with good interpersonal skills. Proven work experience in retail.

Fashion trend aware. Please send an updated CV to be considered! #J-18808-Ljbffr