Collections Representative (Hiring Immediately)

The Willis Law Group PLLC is seeking a dynamic and detail-oriented candidate with 4+ years of experience in Business-to-Business Collections . This candidate will work with the Accounts Receivable/Collection Specialist for the firm. We offer a friendly, business casual environment and a competitive salary commensurate with experience.

Collections Representative Responsibilities: Daily calls and emails to clients and vendors to follow up on past due invoices. Follow up on past-due third-party vendor invoices. (30 days) Must be able to speak with clients and solve issues in a calm manner. Daily update and follow-up on expected receipts.

The ability to multitask and navigate through several platforms. Ability to prioritize heavy incoming mail. Investigate historical data for each debt or bill.

Process payments and refunds Resolve billing and customer credit issues. Update account status records and collection efforts Report on collection activity status. Business-to-business collections experience.

Other tasks as assigned by management. Collections Representative Qualifications: High School Diploma/GED or higher education. Collections experience in a law firm or professional services company Accuracy and attention to detail Multitasking capabilities Negotiation skills Verbal and written communication skills Organizational and time management skills.

Strong problem-solving and critical thinking skills. Ability to adapt to a fast-paced environment and work well with team members. Familiarity with laws related to debt collection (e.g., FDCPA) Knowledge of Excel and Word.

Knowledge of Caret Legal software is a huge plus. Benefits: Medical, Dental, Vision, and STD, LTD Life Insurance, 401K Retirement Plan Paid Time Off accrued. Competitive Salary Come and join a supportive, team-centered firm where success and growth are cultivated and celebrated!