Manager, B2B Sales

WHAT'S THE ROLE Drivethe overall performance and growth of the B2B P&L across all market segments —Enterprise, Government, and SMB. Defineand execute strategies that accelerate sales, customer satisfaction, and business expansion. Buildand develop a high-performing B2B organization made up of Trusted Advisors and Service Delivery Experts.

Leadthe team to deliver strong sales results, exceptional customer engagement, and sustain market growth. WHAT YOU'LL DO Deliversales objectives, including sales targets, revenue, margin, and debt, through new business acquisition, client retention (reduced churn), improved customer satisfaction, and customer engagement. Drivegrowth across all key sales metrics while significantly improving P&L performance by reducing debt, churn, and OPEX, and defining priority investments for the B2B segment.

Ownand manage core sales KPIs, including sales-on-target, pipeline coverage ratios, customer meetings, WIP accuracy, and sales forecasting accuracy. Leadthe positioning, sale, and lifecycle management of ICT and Managed Services solutions, including cloud, security, and network offerings. Driverecurring revenue through bundled,SLA driven,outcome-basedICT and Managed Services solutions.

Collaborateclosely with technical, delivery, and operations teams to ensure solutions are scalable,customer aligned and effectively implemented. Ownlocalgo to marketactivities for new B2B product rollouts and define B2B marketing priorities in collaboration with regional and central teams. Actas a strong collaborator and networker,leveragingexpertiseand support from the Central Caribbean B2B functional teams.

Demonstratehigh levelsof commitment, accountability, adaptability, and flexibility while managing deadlines, ambiguity, and change. Maintaina strong understanding of the broader business landscape, including service delivery and operational considerations. Continuouslydevelop team capability through training, coaching, and mentoring to drive high performance and colleague engagement.

Promotea consultative selling culture and foster an environment where professionals collaborate to deliveroptimaloutcomes for customers and the business. WHAT YOU'LL NEED Bachelor’s degree in business or equivalent qualification. Five years’ hands‑on experience in sales management Experience and proven track record in developing long‑standing business relationships with customers and partners.

Numerate with strong analytical skills Experienced Coach and/or leader of multi‑skilled teams with a track record of success building mutually profitable relationships with Customer partners. Ability to create, review and present portfolio solutions to senior corporate customer groups. Overall business knowledge and understanding of the large and medium enterprise market, business and technology trends, will be an asset.

Must have strong commercial acumen. Proven track record on delivery on commitments and high level of customer satisfaction achievement. TECHNICAL SKILLS Strongknowledge of ICT and Managed Services portfolios, including cloud solutions (IaaS, PaaS, SaaS), network connectivity, security, and unified communications.

Experiencepositioning and sellingSLA based,outcome drivenICT an Managed Services solutions to Enterprise, Government, and SMB customers. Abilityto translate customer business requirements into integrated ICT solutions in collaboration with technical and delivery teams. Solidunderstanding of solution lifecycle management, from presales design and pricing through implementation and ongoing service management.

Commercialawareness of recurring revenue models, bundled offerings, andcontract basedservice delivery. Competencein working with sales tools and CRM systems for pipeline management, forecasting, and performance tracking. #J-18808-Ljbffr