Manager, Sales Compensation

Reporting to the Director, Sales Compensation – Canada Retail & Canada Wealth, the Manager, Sales Compensation will join a highly engaged Finance team providing strategic and operational support to Sales & Distribution through the design, administration, and governance of compensation programs. This role requires a strong understanding of distribution strategy to ensure incentive and rewards programs are aligned to business objectives. You will partner closely with Distribution, Human Resources, Sales Compensation Governance, and Finance, while continuing to build capabilities in business acumen, transformation, process improvement, relationship management, and agile delivery.

Position Responsibilities Manage the variable incentive compensation process, ensuring accurate and timely calculation and payment of monthly, quarterly, and annual commissions. Manage the lifecycle of field staff, including handling offer letters, compensation statements, annual compensation letters, onboarding and offboarding, and reconciliations. Prepare, validate, and deliver analytical reporting and insights for sales leadership and management.

Build, maintain, and enhance key metrics and reporting within internal compensation systems. Prepare sales and commission data inputs for benchmarking and industry surveys. Support the incentive compensation plans on an annual and ongoing basis.

Support the monthly expense cycle, including preparation and processing of journal entries for reclassifications, accruals, and forecasts. Support the preparation of monthly sales commission forecasts, reporting and variance analysis. Support and provide data for the annual audit cycle.

Ensure that effective controls are in place to mitigate risks. Lead the adoption and effective use of AI‑enabled resources and Power BI reporting solutions to enhance analytical capabilities, streamline processes, and drive operational efficiencies across the team. Collaboration Demonstrate strong collaborative skills, including indirect leadership and coaching of an MBPS team member, with a focus on teamwork, engagement, and professional development.

Contribute ideas and insights to the team, acting as a problem‑solving resource and actively participating in discussions to jointly prioritize, divide, and deliver work tasks and projects. Ensure adequate backup and cross‑coverage is in place to maintain continuity of critical business processes. Required Qualifications Strong organisational, analytical, and critical thinking skills, with the ability to navigate complex financial concepts and issues.

Proven relationship‑building, stakeholder management, and negotiation skills, with the ability to collaborate effectively across teams and senior leadership. Customer‑focused with a commitment to quality and strong attention to detail. Demonstrated ability to innovate and drive process improvements and motivate others to accept progress and change.

Comfortable operating in ambiguity and managing challenges proactively. Excellent collaboration, communication, and presentation skills (written and verbal). Demonstrated ability to take initiative and work independently.

Comprehensive knowledge of sound business practices and controls, and accounting/audit principles applicable to Sales and Distribution. Proficient in Microsoft Excel, Word, and PowerPoint. Preferred Qualifications Bilingualism (English and French) is an asset.

If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. CPA highly preferred with 3+ years of relevant experience in progressive accounting roles. Excellent understanding of financial services sales professional accountability.

When you join our team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

Manulife es un empleador que ofrece igualdad de oportunidades. En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas.

Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud.

Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [email protected] . Referenced Salary Location Waterloo, Ontario Modalidades de Trabajo Híbrido Salary range is expected to be between $85,300.00 CAD - $135,300.00 CAD Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual.

El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a [email protected] para conocer el rango salarial correspondiente a tu ubicación. Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar.

También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE.

UU., póngase en contacto con [email protected] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

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