Residential/Commercial Property Manager (Vancouver)

Woodbridge is a Vancouver‑based developer with approximately one thousand residential units across six major projects in the immediate pipeline, including 300 apartment units commencing construction this year. We design and build desirable multifamily homes and focus on emerging areas of the Lower Mainland that are within the price point of many local buyers and renters. The result is vibrant, livable communities where residents can truly thrive.

The Portfolio Manager is responsible for the day‑to‑day operations, performance, and overall health of our residential and commercial IPP portfolio, including a 142‑unit purpose‑built rental as well as two commercial income properties. This dynamic role provides operational oversight, ensures a high‑quality tenant experience, and maintains well‑run, safe, and welcoming properties. Manager leads a small team, supports financial planning, manages contractors, and serves as a key corporate resource for complex building and tenant issues.

Oversee daily operations across residential and commercial properties, ensuring buildings are clean, safe, well‑maintained, and compliant. Conduct regular site inspections to proactively identify operational issues, maintenance needs, and safety risks. Respond to tenant and building emergencies as required, including after‑hours availability.

Provide operational oversight for assets transitioning from income‑producing properties to development projects, including interim leasing and tenant coordination through to excavation. Tenant and Resident Relations Comply with the regulatory requirements of the Residential Tenancy Act. Build and maintain solid relationships with residential and commercial tenants through proactive communication and responsive service to tenant inquiries and concerns.

Address maintenance requests alongside the Customer Care Manager. Lead tenant retention strategies and annual tenant surveys. Ensure tenant privacy is respected at all times and that the resident experience remains consistent and high‑quality.

Lead and mentor site staff, ensuring daily responsibilities are completed efficiently and to a high standard. Provide coaching, guidance, and accountability, fostering a culture of professionalism and continuous improvement. Maintenance, Repairs and Capital Projects obtain quotes, review scopes, and oversee contractors.

Recommend and assist with planning and executing building upgrades and capital improvement projects. Ensure all work is completed safely, efficiently, and in compliance with applicable building codes and life‑safety standards. Oversee tenant billings, recoveries, CAM/operating expense reconciliations, and year‑end adjustments in coordination with accounting.

Review rent rolls, vacancy reports, lease summaries, and monthly operating results to maintain accurate financial records. Leasing & Tenancy Administration Review all lease‑related documentation for accuracy and timeliness. Support lease negotiations, renewals, and market assessment reviews.

Work closely with the Leasing Manager to support leasing activity and meet occupancy targets. Compliance and Risk Management Serve as a corporate resource for complex building, operational, and tenant‑related issues. Qualifications A minimum of 3‑5+ years’ property management experience in residential and/or commercial settings.

Strong understanding of building systems, maintenance practice, codes and safety requirements. Confident people leader with demonstrated ability to coach, motivate and manage performance. Exceptional communication skills in English (written and verbal).

Proven computer literacy, including reporting tools and property management software. Experience with Yardi Breeze and Rent Café an asset. Criminal record check required.

Benefits Comprehensive benefits program (extended health, dental, employee assistance program, life and ASI). Paid vacation, plus two “holiday flex” days and paid flex time. Eligibility for an annual, performance‑based bonus.

Office & Location A state‑of‑the‑art office building with excellent amenities, including a gym, multi‑use amenity spaces, and beautiful views. The building is ideally located across from Waterfront Station, ensuring access to major transit lines. #J-18808-Ljbffr