Senior Technical Account Manager Autodesk

Autodesk

VancouverFull-timeMid LevelOn-site

Job Description

Enhance customer success as a Senior Technical Account Manager at Autodesk. Leverage your AEC experience to provide expert guidance to large enterprise clients globally. As part of Autodesk Customer Success, you will support customers in optimizing their investments across various technologies.

This senior role focuses on building strong client relationships and ensuring efficient implementation of Autodesk products through technical expertise. You’ll work collaboratively with customer teams, driving initiatives that promote successful technical adoption and engagement. Key Responsibilities: • Establish and maintain client relationships as a technical advisor • Coordinate with Customer Success Managers and Technical Adoption Specialists • Identify improvement opportunities through problem management • Ensure proper installation and performance of Autodesk applications • Conduct regular client engagement and performance reviews Requirements: • Degree in Architectural, Civil, or Construction Engineering • 5+ years of experience supporting Autodesk design suite • In-depth knowledge of workflows and data exchange • Strong technical consulting experience with major clients • Ability to present technical information effectively Apply your AEC expertise to support Autodesk’s mission in enhancing client outcomes. #J-18808-Ljbffr

Posted 1 months ago

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