Senior Account Manager

SEBPO is seeking a high-performing Senior Account Manager who is already thriving in a client-facing role and ready to own complex, multi-channel enterprise partnerships. This is a hybrid position based in our Marlton, NJ office (3 days per week onsite). This role is about more than retention — it’s about strategic growth, expansion, and executive-level impact within a BPO/outsourcing environment.

What You’ll Do Own a portfolio of high-value enterprise accounts Drive client satisfaction, retention, and revenue expansion Identify and close growth opportunities across services Lead Quarterly Business Reviews (QBRs) and Executive Briefings Partner cross-functionally with Delivery, Operations, and Implementation teams Build trusted relationships with senior client stakeholders Maintain accurate pipeline forecasting (Commit / Outlook / Upside) in Salesforce Travel as needed to strengthen partnerships What You Bring Currently in a client-facing Account Manager role with proven account growth results 5+ years in BPO, Managed Services, or outsourcing Executive presence with strong presentation and negotiation skills Ability to tell compelling stories using KPIs and performance data Experience collaborating with global delivery centers (LATAM, APAC, South Asia) Familiarity with marketing services, digital operations, or offshore staffing Proficiency in Salesforce and Google Workspace Why Join SEBPO? You’ll manage strategic enterprise partnerships, influence executive decision-makers, and directly impact revenue growth in a global outsourcing organization built for scale. If you’re ready to elevate from account management to strategic partnership leadership — we’d love to connect.

Apply today or message us to learn more. #J-18808-Ljbffr