Legal Billing Manager (Hiring Immediately)

OverviewOur client, an AM Law 200 firm has engaged us to identify a stellar Billing Manager to join their growing firm in New Orleans. This is a rare opportunity to step into a high-impact leadership role within a respected, well-established law firm where billing is viewed as a core driver of client experience and firm performance, not just a back-office function.You'll partner closely with firm leadership to shape billing strategy, optimize financial operations, and drive continuous improvement, while leading a high-performing team. The firm offers the stability of a strong, established platform alongside a leadership team that is open to ideas, improvement, and evolution.Just as important, the culture is one where people stay and grow, built on collaboration, professionalism, and long-term tenureThe position can be based in Houston, Dallas, Tampa, Raleigh, Baton Rouge, or New Orleans.

If candidate does not reside in New Orleans, travel to that office will be required routinely (monthly) to engage with staff and stakeholders.The OpportunityOur client is seeking a Billing Manager to lead and elevate its billing and eBilling operations. This role oversees a team of approximately 20+ professionals and is responsible for the full lifecycle of legal billingensuring accuracy, efficiency, and a seamless experience for both attorneys and clients.This is a hands-on leadership role with meaningful strategic influence, ideal for someone who enjoys building strong teams while also identifying opportunities to improve processes, enhance profitability, and modernize billing operationsWhat You'll DoLead & Develop a High-Performing TeamManage, coach, and mentor a team of billing and eBilling professionalsCreate structure, accountability, and a positive team environmentDrive training, development, and long-term team successOwn the Billing LifecycleOversee the preparation, review, and delivery of client invoicesEnsure accuracy, timeliness, and compliance with client guidelinesPartner with attorneys to proactively manage unbilled time and resolve issuesDrive eBilling ExcellenceOversee eBilling platforms, including submissions, rejections, and appealsInterpret outside counsel guidelines and translate them into actionable workflowsIdentify trends and implement improvements to reduce write-downs and delaysPartner with LeadershipProvide reporting, insights, and recommendations to firm leadershipHelp define and execute billing strategy, including process optimization, technology utilization, and approaches to improving realization and reducing revenue leakagePlay a key role in improving workflows, efficiency, and overall billing operationsSupport alternative fee arrangements and evolving pricing modelsOptimize OperationsMaintain and enhance billing policies, procedures, and training materialsCollaborate on system improvements, upgrades, and workflow enhancementsEnsure alignment across billing, eBilling, and broader operationsWhat You Bring5+ years of legal billing experience in a law firm environment2+ years leading or managing a billing teamExperience with eBilling platformsStrong analytical skills with advanced Excel proficiencyAbility to manage competing priorities in a deadline-driven environmentStrong communication skills and confidence working with attorneys and leadershipBachelor's degree or equivalent experienceWhat Sets This Role ApartStrategic impact: Opportunity to influence billing strategy, operational efficiency, and financial performanceLeadership visibility: Direct partnership with firm leadership and attorneysMeaningful team leadership: Lead and shape a team of ~15 professionalsProcess ownership: Real ability to improve systems and operationsnot just maintain themStrong culture & tenure: Collaborative environment where people build long-term careersRegional Focus: Join a respected firm with deep roots and a strong regional presence