Director, Quality Engineering

Technical Director of Quality The Technical Director of Quality plays a critical role in developing and driving the strategy for quality excellence and operational performance. This leadership position requires strong ability to collaborate across cross‑functional teams to achieve business objectives and foster a culture of continuous improvement. Location: Onsite, Wilmington, MA.

Responsibilities Provide leadership to the quality organization, driving a proactive approach to improvements in design, manufacturing, and customer interactions. Lead monthly management reviews for the leadership team to drive continuous product improvement with cross‑functional teams. Analyze customer returns, failure‑rate data, and repair data to determine root cause and CAPA, focusing on systemic improvements.

Collaborate with Operations and Engineering to determine root cause and in‑process failures. Expand and improve existing processes, creating robust methods across multiple sites. Identify and develop KPI’s to drive operational excellence, addressing issues before they reach customers.

Implement and promote a culture of quality through tools such as quality plans, process flows, FMEA, DOE. Own the Quality Management System, manage the Internal Quality System Audit Program, and conduct Quality System Management Reviews. Develop and mentor team members to support scalable growth, competitive success, breakthrough innovation, and accountability.

Qualifications Bachelor’s degree in Engineering, Physics, or related technical field (MS or MBA preferred). 12+ years of applicable experience in quality engineering and related disciplines, or equivalent advanced degree and experience. Understanding of advanced electronic systems and component functionality. Proficient with quality improvement tools including D/PFMEA, DFX, Poka‑yoke, New Product Introduction, statistical decision‑making, process capability analysis, DOE, 8‑D, K‑T.

Knowledgeable of ISO 9001:2015 and ISO 14001. Strong analytical, problem‑solving, and technical abilities. Experience with data analytics (Power BI) and AI for issue analysis is preferable.

Excellent verbal and written communication skills, ability to interact with customers and management, and change‑agent approach with strong team‑building. Experience in the semiconductor industry and with large OEM organizations is a plus. U.S. persons only (U.S. citizens, permanent residents, etc.).

Physical Demands & Working Conditions Self‑management of activities such as sitting, standing, or typing for extended periods. Requires good manual dexterity and coordination of objects at and below shoulder level, handling mechanical and electrical hardware, high voltage, gas, water, and heat. Operates in a professional office and clean room laboratory/manufacturing environment.

Regular use of a computer and other office productivity machinery. Dedication to safety and hazard mitigation. Compensation & Benefits Salary Range: $168,300 to $280,500 per year.

Discretionary annual bonus. Comprehensive benefits package: health (medical, dental, vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, 6 weeks fully paid parental leave, adoption assistance, tuition reimbursement. EEO & Inclusion MKS is an equal‑opportunity employer, including disability, veteran status and all categories protected by law.

We encourage applicants from diverse backgrounds. MKS is an affirmative action and equal‑opportunity employer. MKS does not sponsor work visas for this position at this time.

Application & Accommodations If you need a reasonable accommodation during the application or interview process due to a disability, please contact [email protected]. MKS conducts background checks and drug screens in compliance with applicable law and company policies. Applicants must reside in states where MKS is registered to do business. #J-18808-Ljbffr