Senior CX & VoC Analyst โ NPS & AI Insights
Osaic
Job Description
Osaic is looking for a Sr. Business Analyst in Scottsdale, AZ to enhance customer experiences by analyzing feedback and providing insights. This role demands a minimum of 5 years of relevant experience and a strong analytical mindset to lead customer journey mapping initiatives across multiple channels.
The ideal candidate will thrive in a hybrid work setting, requiring 4 days a week in the office, and join a team focused on driving strategic improvements through data-driven decisions. #J-18808-Ljbffr