Analyst (Learning Operations)

Position: Sr Analyst (Learning Operations) Location: Chicago, IL (Fully remote for exceptional candidate) Duration: 6+ Months PURPOSE: Client is seeking a Sr Analyst (Learning Operations) to join our Global Learning & Capability Building team. This role supports the execution of the Brand Immersion training program. The Brand Immersion training program is a sales enablement-focused learning initiative, equipping developers with the knowledge and tools to understand, position, and apply brand standards in real-world development and deal contexts.

This role helps translate brand standards and experience principles into practical, commercially relevant learning that supports deal development and owner engagement. This is a hands-on role requiring experience with data analytics, learning management platforms, and digital learning tools. POSITION RESPONSIBILITIES: • Own execution of platform and logistical components of the Brand Immersion program, including content publishing, configuration, analytics, and ongoing maintenance • Analyze data (platform analytics and survey data) and identify actionable improvements • Build and maintain simple dashboards or reports to track program performance • Identify trends in learner behavior and recommend improvements to content or delivery • Build and update digital learning assets (e.g., basic modules, job aids, guides) • Apply basic technical skills (e.g., HTML, iframes) to enhance learning content • Troubleshoot LMS and content issues (e.g., SCORM tracking, launch errors), escalating more complex problems as needed • Ensure learning tools and workflows (e.g., Articulate, video tools, LMS) work together effectively to support efficient content creation and delivery • Leverage AI and tools to accelerate content development and program execution EXPERIENCE AND QUALIFICATIONS: • 3+ years in Learning & Development, Learning Operations, HR Technology (HRIT), or related experience • Experience working with reporting and interpreting data (e.g., completion, engagement, performance metrics) • Hands-on experience managing content within an LMS/LXP (uploading, configuring, testing, publishing) • Experience working with SCORM content (uploading, testing, basic troubleshooting) • Basic familiarity with HTML or similar (e.g., embeds, simple edits such as iframes) • Strong attention to detail and execution skills PREFERRED SKILLS: • Experience using reporting or analytics tools (e.g., LMS reporting, Excel, or similar) to evaluate learning effectiveness • Familiarity with SCORM/xAPI standards • Experience troubleshooting LMS or content delivery issues • Experience with tools such as Articulate, Saba, Precipio, Oracle, or NovoEd • Exposure to reporting and learning analytics Education: • Bachelor’s degree in a relevant field (e.g., Information Systems, Business, Education, or related) or equivalent hands-on experience.

Alternative pathways equally valued, such as technical certifications, bootcamps, or self-taught experience Benefits: We offer a competitive compensation package that includes: ·Pay Rate: $35 - $39/hr o Note: Pay rate will be commensurate with experience. · Medical for full time employees · Dental, and Vision Insurance · Life Insurance, Short-Term Disability, Long-Term Disability, etc.