General Manager

Job Details Job Number: 26063079 Job Category: Property Leadership Location: AC Hotel Miami Airport West/Doral, 8091 NW 36th St, Doral, Florida, 33166 Schedule: Full Time Position Type: Management Expiration Date: 07/07/2026 Additional Information: This hotel is owned and operated by an independent franchisee, Baywood Hotels, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.

If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.

Job Description Responsible for the upkeep and the efficient, profitable operations of the hotel by providing a safe, clean environment where employees provide and guests experience flawless customer service that is legendary throughout the industry. Hotel Profitability Ensures the attainment of established budgeted goals for all departments of hotel Monitors compliance with labor standards and staffing guidelines by all departments Monitors compliance with annually established room rate plan Monitors operating expense tracking system for all departments Administers approved incentive programs Conducts required meetings (daily huddle, weekly staff, monthly safety meetings) to ensure interdepartmental communication and coordination of mutual goals Audits departmental procedures and performance; modifies procedures as needed Monitors rooms inventory and merchandising procedures Monitors and ensures compliance with amenity programs, franchise and company standards, and promotional materials Assures compliance with established Manager On Duty (M.O.D.) Program Participates in scheduled meetings as required by corporate (revenue management, safety, budget, sales & regional operations) Safeguard company funds: ensures daily cash deposits are rectified, deposited, and reconciled; reports discrepancies promptly to upper management Asset Management Exceeds brand and/or Baywood quality standards ensuring a favorable franchise inspection grade for the property Submits annual Capital and Repair & Maintenance (R&M) budgets for approval by Corporate Office Ensures completion of all approved Capital and R&M items, coordinating with Regional Operations Manager and Manager of Purchasing Conducts daily inspections of guest rooms to ensure housekeeping meets/exceeds cleanliness standards Conducts bi‑weekly property inspections and approves action plans to resolve problems on time Guest Satisfaction / Public Relations Promotes guest satisfaction to obtain repeat business from leisure and business markets Evaluates all guest complaints and ensures corrective action is taken by department heads Monitors guest responses, responds as needed, and executes action plans to correct issues Plays active role in community through affiliation with various community organizations to promote a positive image for the hotel Human Resources Ensures employees receive necessary structure, motivation, and training to satisfy needs and achieve organizational goals Interviews, selects, onboards, and counsels associates Ensures new hires receive proper onboarding experience Ensures staff is properly trained by their managers Maintains adequate staffing levels, adhering to budgetary and staffing guidelines Ensures compliance of all department heads with goal‑oriented job descriptions and reviews goals with each individual Personal Development Ensures continual efforts to increase management abilities and knowledge Attends at least one advanced management training seminar annually Attends classes to stay knowledgeable on latest industry‑related technology Attends franchise & Baywood mandated training courses as required Salaried. $70,000 - $80,000 This company is an equal opportunity employer. #J-18808-Ljbffr