Retail Store Manager

Overview Are you ready to inspire a store team to deliver inspirational guest experiences and build the LEGO® brand? Join the LEGO® Brand Retail team as a Store Manager at Square One Shopping Centre (Mississauga, ON) and ensure that the LEGO Brand, Vision, and Values are exemplified in all store operations and guest interactions. You will empower the team around you to drive sales while providing a signature experience for every guest.

Create an environment where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance. Responsibilities Demonstrate results orientation by meeting and exceeding Key Performance Indicators, overcoming obstacles and uncertainty, monitoring business processes, maintaining impeccable merchandising and cleanliness standards and maximizing efficiency and profit by maintaining sound operational practices. Be a role model for guest experience by ensuring the execution of our service model, striving to complete all monthly mystery shops, maximizing repeat business by creating NPS promoters, inspiring and coaching sales associates to consistently deliver exceptional branded experiences.

Lead the team to continued success by recruiting and developing a highly productive and collaborative team, communicating through active coaching and performance management, inspiring your team to deliver signature experiences, and ensuring continuous learning by providing continuous product knowledge and service training. Develop team members so they can articulate the LEGO brand experience, unlock their potential using the LEGO Core Competencies, and build a bench for future growth by identifying and developing top candidates for promotion. Demonstrate collaboration by working effectively with peers, partners and others to drive big‑picture business performance and create a positive, cooperative working environment.

Deliver inspirational retail experiences built on LEGO Brand values. Qualifications Management experience in a retail environment. Experience with the following: Point of Sale systems Loss prevention and cash management Recruitment, selection and training Scheduling and payroll management Performance management and conflict resolution skills Space management and visual merchandising expertise Effective organizational, verbal and written communication skills Demonstrated computer proficiency Physical Requirements Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.

May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs.

Compensation The annual base salary for this position has a range from $70,385.85 – $105,578.77 based on anticipated responsibilities, market benchmarks, and organizational set‑up. A bonus scheme with a target bonus of 17.5% of the annual base salary is in place, along with a standard benefit package. Comprehensive remuneration details, including benefits, will be communicated upon finalization of the employment offer.

Benefits Family Care Leave – Enhanced paid leave options for those important times. Insurances – Life and disability insurance coverage for all colleagues. Well‑being – Resources and benefits to nurture physical and mental wellbeing, along with opportunities to build community and inspire creativity.

Colleague Discount – Generous discount available from day 1. Bonus – Rewarded through the bonus scheme when goals are reached and eligibility criteria met. Your Workplace – Assigned primary workplace location with hybrid policy of average 3 days per week in the office.

Hiring team will discuss eligibility during recruitment. Children as Role Models – Emphasis on a diverse, dynamic and inclusive culture that encourages curiosity, creativity and imagination. Equal Employment Opportunity The LEGO Group is highly committed to equal employment opportunity and equal pay and encourages applicants from all backgrounds to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. #J-18808-Ljbffr