AEP/AJO Developer

Hello All, Greetings from ZettaMine!!! Job Title: Adobe Journey Optimizer Developer Location: Chennai/Bangalore Experience: 6+ Years Notice Period: Immediate Joiners Detailed JD We are looking for an experienced Adobe Journey Optimizer (AJO) Developer who will be responsible for designing, developing, and maintaining customer journeys using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO). The ideal candidate should have hands-on experience with Adobe Experience Platform, Real-Time Customer Profile, Segmentation, and Adobe Journey Optimizer, along with the ability to build scalable and personalized customer experiences.

Key Responsibilities Design and implement customer journeys using Adobe Journey Optimizer. Build and manage event-driven journeys, time-based campaigns, and real-time personalization use cases. Collaborate with cross-functional teams including Marketing, Data, and Engineering to translate business requirements into AJO workflows.

Utilize AEP capabilities such as Real-Time Customer Profile, Segments, Schemas, XDM, and Datasets to create journey conditions and triggers. Work with APIs, Decisioning/AJO Modules, and Event Forwarding for real-time data ingestion and outbound integrations. Design and test email templates, push notifications, and in-app messages within AJO.

Implement offer decisioning and personalized content blocks using AJO Offer Library. Perform unit testing, UAT, and A/B testing within journeys to ensure optimal performance. Monitor journey performance, troubleshoot issues, and optimize KPIs such as engagement and conversion.

Ensure governance and best practices around data privacy, consent, and compliance (GDPR, CCPA, etc.). Technical Skills Strong experience with Adobe Journey Optimizer (AJO). Working knowledge of Adobe Experience Platform (AEP), especially: Schemas XDM Modeling Segment Builder Real-Time Customer Profile (RTCP) Datasets Data Ingestion Familiarity with Customer Journey Analytics (CJA) and Adobe Offer Decisioning is an added advantage.

Proficient in JavaScript, JSON, and RESTful API integrations. Good understanding of: Data sources Batch and streaming data Identity stitching Audience activation Experience with Tag Management Tools such as Adobe Launch or Tealium is a plus. Preferred Qualifications Adobe Certified Expert – Adobe Journey Optimizer / Adobe Experience Platform.

Experience with other Adobe tools such as Adobe Campaign, Marketo, Eloqua, Adobe Target, or Adobe Analytics is a plus. Experience in industries such as Retail, Telecom, BFSI, or Healthcare is preferred. Good understanding of privacy regulations such as GDPR, CCPA, and consent frameworks.

If you are interested kindly share your updated CV to or WhatsApp to 6302404863. Thanks & Regards, Aruna.M