Senior Talent Acquisition Operations Program Manager

You will own the end-to-end lifecycle of strategic programs within Talent Acquisition from design through execution and continuous improvement — ensuring our recruiting function scales efficiently and delivers a world-class experience for candidates and hiring teams alike. Core Responsibilities: Own the full program lifecycle for a defined TA Ops function including scoping, roadmap, delivery, adoption, and retrospective, with clear accountability for outcomes. Map and continuously improve end-to-end processes within your function; define KPIs, SLAs, and monitoring mechanisms that surface actionable insights.

Translate ambiguous business needs into structured program plans; manage milestones, risks, and cross-functional dependencies across time zones. Drive consistency and scalability across global TA workflows while maintaining regional flexibility and compliance. Lead deployment and scaling of AI-powered workflows across global TA programs (sourcing, screening, scheduling, analytics).

Champion responsible AI adoption: build the roadmap, drive enablement, and ensure tools are ethical, compliant, and tied to measurable outcomes. Build trusted partnerships across Recruiting, HR, People Tech, Legal, and People Ops; influence and align without direct authority. Oversee vendor relationships by monitoring performance, identifying gaps, and proactively partnering with TA and the business to drive improvements.

Key Skills & Qualifications: 8+ years in Talent Acquisition Operations, HR Program Management, or equivalent. Demonstrated end-to-end ownership of complex, global, cross-functional programs with measurable business impact. Hands-on experience deploying and scaling AI tools in a recruiting or HR ops context.

Deep expertise in ATS platforms (e.g., iCIMS, Workday) and the broader recruiting tech stack, including sourcing tools like LinkedIn and assessment platforms such as HackerRank and Criteria Strong data fluency — ability to define metrics, build reporting frameworks, and communicate impact to senior audiences. Exceptional communication and change management skills; proven ability to influence across a global, matrixed organization. PMP, PMI-ACP, or equivalent certification; Lean/Six Sigma or Design Thinking experience a plus.