Operations Manager
eMaids of NYC
Job Description
Job Description Job Description Benefits: Training & development Bonus based on performance Company parties Opportunity for advancement 401(k) 401(k) matching Employee discounts Paid time off Operations Manager Lead, Drive Growth & Make an Impact Growing National Service Business $100,000 + Performance Bonuses + IRA Match Are you a strong leader who thrives in a fast-paced environment and knows how to drive performance, build teams, and elevate customer experience? Were looking for a Operations Manager who can lead office operations, support HR functions, and help drive revenue growth. This is not an assistant role this is a leadership role.
What Youll Own Team Leadership Recruit, train, and coach office and sales staff Set performance goals and hold the team accountable Conduct reviews and build a high-performance culture Sales & Growth Drive recurring revenue and corporate accounts Track KPIs and improve conversion rates Align marketing and sales efforts Operations & Customer Experience Ensure smooth execution between sales and operations Resolve escalated client issues professionally Improve systems, workflows, and retention HR Support Support hiring, onboarding, and performance tracking Handle employee matters with professionalism and discretion Escalate complex HR matters to senior leadership Who You Are Experienced office or operations leader with team management background Strong communicator and decisive problem solver Organized, tech-savy, and KPI-driven Experience in a service-based business preferred What We Offer $85K$100K based on experience and performance Bonus opportunities tied to results Paid time off Holiday pay IRA with company match Colonial Benefits (like Aflac) Real opportunity for advancement If youre ready to lead, build, and grow apply today.