Operations Manager

Job Title Operations Manager Location Ottawa, ON Contract One-year with possibility of extension About Us Tone Cluster is a choral organization for Two-Spirit, Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, Asexual (2SLGBTQIA+) people and allies, and is a vibrant part of Ottawa’s 2SLGBTQIA+ and arts communities. The organization currently consists of two mixed-voice ensembles that welcome singers of all gender identities and voice types. Tone Cluster - quite a queer choir is the organization’s flagship ensemble: a 50-voice auditioned choir known for artistic excellence and innovative performances.

Queer Cadence is a non-auditioned ensemble focused on community and joyful music-making, with participation varying by term but most recently welcoming nearly 70 singers. Both choirs celebrate queer joy and expression, foster belonging, and provide access to inclusive, 2SLGTBQIA+ centered arts participation. Job Description The Operations Manager supports the successful delivery of the choir’s artistic and organizational activities through strong administrative leadership.

Reporting to the Executive Director, the Operations Manager oversees day-to-day and financial administration, event production, membership management, and marketing and communications. Duties General and Financial Administration Oversee the day-to-day operations of the organization, including inbox management Maintain physical and digital files and records Monitor P.O. box and storage unit Pay invoices and reimbursements via e-transfer and cheque Work with the bookkeeper to categorize transactions Produce tax donation receipts Assist in developing grant applications and other funding sources Event Production Book venues and equipment for rehearsals, concerts, retreats, workshops, and auditions Manage the Front of House, including volunteer recruitment and coordination Set up and manage online ticket sales Manage the logistics of festivals and other community events Ensure the organization's accessibility standards are met Membership Management: Manage registration for new and returning members Track membership fees Support the choir members with the use of the online membership platform Support the Artistic Director and Conductors with the onboarding of new members Marketing and Communications Manage external-facing communications including website updates, newsletters and social media content Work with a graphic designer to create posters and ads Format concert programs Produce press releases and maintain media contact list Experience and Qualifications Essential: Time management and organizational skills, with keen attention to detail Experience in project management or event coordination, including volunteer management Commitment to the promotion of 2SLGBTQIA+ rights, as well as other equity-seeking groups Excellent interpersonal and communication skills (both written and verbal) A strong work ethic, integrity, and the ability to be discreet with confidential information Proficiency in Google Workspace Proficiency in Meta social media platforms Desirable: Experience in Quickbooks Experience with Canva, Adobe Creative, or other graphic design software Bilingual (English and French) Experience working with a choir/community arts organization Access to a car Compensation and Hours This is a part-time position averaging 20 hours per week. Compensation is $26 per hour.

Work hours will mostly be flexible and remote. However there will be some fixed requirements including weekly meetings with the Executive Director, some Monday night choir rehearsals, in-person concerts, etc. Application To apply for this position, please send your CV and cover letter explaining why you are the ideal candidate to [email protected] by Friday June 5th.

We strongly encourage applications from the 2SLGBTQIA+ community, as well as Indigenous peoples, people of colour, people with disabilities, people from all gender and intersectional identities. #J-18808-Ljbffr