Assistant Store Manager

Role Overview Our retail Assistant Store Manager (ASM) at Barton Street, Hamilton, ON, is vital to delivering a distinctive shopping experience. The ASM primarily collaborates with the Store Manager and company management to manage, maintain and supervise day‑to‑day retail operations at the store location. Responsibilities Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking.

Support SM and team members and provide positive and constructive feedback so that they grow professionally. Support SM and all team members on work procedures and policies so that everyone understands what’s required to do a great job. Follow written SOPs as changes to policy and/or regulations occur and ensure compliance among team.

Be accessible and extremely responsive to all team member questions, suggestions, and concerns and help resolve any team member conflicts. Lead by example and work with staff to deal with any circumstances that may arise in a high‑volume retail store. Customer Service Utilize customer and team member feedback to implement changes to improve the customer experience.

Track all employee and store sales daily to ensure optimal performance. Daily Store Operations Maintain store compliance with all local, state and federal regulations, organize and communicate all required reporting, paperwork, and state tracking system recording. Assist SM(s) with inventory, sales, and compliance audits.

Perform all daily opening and closing procedures. Ensure that the sales floor is adequately stocked at all times. Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations.

Ensure all expired/damaged/returned product is logged and disposed of according to regulations. Assist in receiving and ensuring that all AGCO/wholesale deliveries are compliant and accurate compared to invoices, etc. Provide daily correspondence via email and manager’s log, with the team members as needed.

Comply with all HR policies, including confidentiality and non‑disclosures. Maintain a clean and organized work environment. Qualifications 4‑5+ years of retail management experience.

Ability to obtain Cannabis Retail Manager License from AGCO within the first month of employment. Must have a valid CannSell license from AGCO. Clean criminal background check.

Physical ability to work nights, holidays and weekends. Proficiency in Microsoft Office. Experience managing in a unionized environment.

Sound knowledge of cannabis plants and strains. Knowledge of standards of cannabis retail stores set by AGCO. Knowledge of local and state laws and regulations pertaining to retail cannabis.

First‑Aid certification is considered an asset. Achievement‑oriented, hard working, organized, flexible, empathetic, detail‑oriented, proactive, excellent leadership and management skills, strong time management and prioritization skills, ability to multitask in a fast‑paced high‑volume environment, strong communicator, strong problem‑solving and decision‑making skills, entrepreneurial, collaborative, extremely positive attitude. Job Type Full‑time, Permanent Pay Range $21.00 - $23.00 CAD per hour #J-18808-Ljbffr