Operations Manager

Our client is a highly regarded and well-capitalized real estate owner, developer, and operator behind some of the most prominent mixed-use communities in Western Canada. With a portfolio spanning retail, residential, office, and large-scale urban developments, the organization is known for delivering best-in-class environments, long-term value creation, and an exceptional customer and tenant experience. This is an opportunity to join a forward-thinking team managing one of Metro Vancouver’s most dynamic and rapidly evolving mixed-use properties.

The Position Our client is seeking an experienced Operations Manager to oversee the day-to-day operations of a large-scale mixed-use property in Metro Vancouver. This individual will play a key leadership role in ensuring operational excellence across retail, residential, and common area operations while supporting the continued growth and evolution of the asset. The ideal candidate is proactive, hands‑on, solutions‑oriented, and thrives in a fast‑paced environment.

This role requires someone who can balance strategic operational oversight with the ability to support daily property operations and tenant needs. Key Responsibilities Building Operations Oversee preventative maintenance programs for all building systems including HVAC, electrical, fire/life safety, security systems, surveillance systems, and site equipment Conduct regular inspections of the property including common areas, parkades, rooftops, mechanical rooms, and exterior spaces Provide leadership, coaching, and support to operations staff, contractors, custodial teams, and security personnel Assist with operational support for marketing initiatives, events, seasonal décor, and property activations Participate in after‑hours and weekend on‑call responsibilities as required Oversee tenant service requests, repairs, moves, and tenant improvement coordination Review tenant plans and drawings to ensure compliance with building standards and operational requirements Maintain strong tenant relationships through responsive communication and service delivery Coordinate with development and construction teams regarding tenant fit‑outs and operational impacts Health, Safety & Environmental Management Ensure compliance with all applicable building codes, WorkSafeBC regulations, and company health & safety policies Support emergency preparedness, risk management, sustainability initiatives, and energy management programs Lead investigations and follow‑up related to operational, environmental, or safety incidents Facilitate OH&S meetings and oversee reporting processes Budgeting, Contracts & Vendor Management Assist in the preparation and management of annual operating and capital budgets Monitor monthly variances and support forecasting processes Oversee third‑party service contracts and vendor performance Support tendering, RFP processes, invoice approvals, and capital project coordination The Requirements Minimum 5+ years of supervisory experience within commercial, retail, residential, or mixed‑use property operations Experience overseeing large‑scale building systems and preventative maintenance programs Strong understanding of building operations, tenant coordination, and contractor/vendor management Knowledge of BC Building Code, WorkSafeBC regulations, and health & safety practices Experience managing operating budgets, capital projects, and service contracts Ability to read blueprints, construction drawings, and maintenance documentation Excellent communication and leadership skills with the ability to manage multiple stakeholders Strong organizational, problem‑solving, and critical‑thinking abilities Power Engineering certification (5th Class minimum required, 4th Class preferred) Trade certification (HVAC, Electrical, Plumbing) considered an asset CPM, RPA, SMA, or similar designation considered an asset Experience within both retail and residential environments is considered a strong asset Must be able to provide a clear criminal record check Why should you apply? Opportunity to join one of the most respected and innovative real estate organizations in the industry Exposure to a large‑scale, high‑profile asset with continued long‑term growth plans Collaborative and entrepreneurial work environment Competitive compensation package and long‑term career growth opportunities Salary range: $100,000 – $130,000 base salary, depending on experience #J-18808-Ljbffr