Customer service Bilingue

Payroll Associate

Location: medellin, on site

Full-time - lunes a viernes

English: B2+ Required

About the Role

We're looking for a Payroll Associate to process payroll accurately, support clients, and ensure compliance with payroll regulations. This is a fast-paced role requiring excellent customer service, organization, and attention to detail.

Responsibilities

• Process and manage multiple client payrolls.
• Ensure accurate and timely payroll transactions.
• Handle payroll taxes, garnishments, child support orders, and tax levies.
• Prepare quarter-end and year-end payroll reports.
• Generate payroll and ad hoc reports for clients.
• Resolve payroll-related inquiries and provide client support.
• Coordinate payroll activities from start to finish.
• Manage client projects and maintain strong client relationships.

Requirements

• English B2+
• High School Diploma or GED.
• 1+ year of customer service experience.
• Strong phone and communication skills.
• Excellent organizational, time management, and problem-solving abilities.
• Ability to prioritize tasks and work in a fast-paced environment.

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