Retail Manager - Flooring Department

Job Description\n

· Full Time 38 hours
\n · Guaranteed base earnings $80,500 - $85,000
\n · Paths for career progression with a trusted national brand

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Location: 469-475 Scarborough Beach Road, Osborne Park WA 6017

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Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
\n The Harvey Norman Osborne Park Flooring Team is seeking a passionate, customer service focused Retail Manager to join them in delivering Great Service, Always! to their customers. 

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The business is continuing to grow and has reached a stage where domestic retail operations and commercial project management requires dedicated leadership. Thus, a second Manager is required. Having two Retail Managers also provides management continuity during periods of leave, illness, training and peak trading seasons. 

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As a Retail Manager, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.

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To be successful you must:
\n · Have a passion for retail
\n · Be highly motivated and results driven person with outstanding customer service and communication skills
\n · Enjoy working in a team environment

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What we require:
\n · Experience in (or ability to work in) a customer focused, successful retail business
\n · A high level of Flooring product knowledge such as carpets, timber floors and tiles to support customer queries
\n · Must be able to measure, draw, read plans and sell flooring products in home
\n · Current driver's license and own mode of transport preferable car is essential
\n · Experience in retail management with an excellent sales track record
\n · Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team
\n · Ability to service your customers while managing work tasks around their needs
\n · Going above and beyond to provide exceptional customer focused problem solving
\n · Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
\n · Passion to exceed individual and store sales targets
\n · Flexibility across retail trading hours including weekends, public holidays and late-night trades

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What we offer:
\n · Generous staff discounts
\n · Attractive commission-based structures
\n · Fantastic incentive-based promotions
\n · Harvey Norman is a strong advocate of career progression with a wide support network for professional development
\n · An environment where good performance is recognised and rewarded
\n · A flexible and positive work environment

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If this role exhilarates your passion for a new opportunity, then please submit your application for consideration.

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