Area Manager - barcelona

Overview

In this fixed-term Area Manager role within Amazon Logistics, you lead a team to deliver scalable, data-driven last-mile operations. You will build processes and systems to schedule tens of thousands of packages across multiple stations, focusing on cost, customer experience, and driver satisfaction. You’ll work with cross-functional partners to drive real-time decisions and continuous improvements that improve performance and scale the operation.

This role offers impactful leadership experience in a fast-paced, evolving logistics environment.

• Manage daily team operations and ensure timely execution of tasks following standard practices
• Monitor weekly and daily performance; analyze trends, identify gaps, and implement corrective actions
• Develop scalable standard work and processes to support remote coordination of a complex operation
• Lead process improvement initiatives through quantitative analysis and data-driven decision making
• Create and maintain recognition and communication programs for the scheduling team
• Oversee shift coverage (Sundays and Thursdays 12:00–20:00 CET) and coach team members to improve performance

• Experience working in ambiguous environments and with flexible, weekend schedules
• Knowledge of direct-to-customer fulfillment operations and strong problem-solving and communication skills
• Experience defining projects, gathering requirements, and designing process solutions
• Bachelor in Engineering, Operations, or related field
• Excellent English communication skills and ability to partner with management and delivery providers
• Experience with performance metrics, process improvement, and analytical problem solving
• Ability to adapt to business growth and changing management
• Strong customer service and interpersonal skills
• Direct management experience with employees and performance management

• leadership
• communication
• problem-solving
• data analysis
• SQL
• Tableau