EUC - Brisbane QLD

Job Description\n \n

IT Skills and Experience

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• Handling Different PC Operating Systems ( Windows 7/8 and 10)
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• Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
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• Basic knowledge of SOE and group policies
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• Printer support
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• Good knowledge of MS Office tools installation & troubleshooting
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• Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
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• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure.
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• Unboxing of devices and performing DOA (Dead on Arrival) process if needed.
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• Collection of device information (MAC address/ Model/ SN)
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• Connect devices to warehouse network
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• Physical installation of devices (installation of the tablet to a forklift, installation of the physical printer)
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• Configuration of the device including OS and application level (as per manual)
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• Function test for each device
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• Label print test from performance, quality, speed, and stability.
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• Device setup and configuration knowledge transfer
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• Support Go-Live Change environment from INT to PROD
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• Printer general test
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IT Qualifications

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At least two of the following:

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• PC Laptop OEM Maintenance Certification
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• CompTIA A+ Certification
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• Microsoft Certified IT Professional (MCITP) certification in the desktop area
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• Microsoft Office Specialist (MOS) Certification
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Experience in a similar role

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• 01 Year of relevant experience.
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