Customer Service Supervisor
APG Workforce
Job Description
APG Workforce are currently seeking an experienced Customer Service Supervisor to join our team based in Wulkuraka.
Reporting to the QLD State Manager, you will lead and support a team of 8, driving performance and team success. This business is highly operational and a leader within Australia’s fast-paced food industry.
This is a great opportunity for someone who thrives in a fast-paced environment and enjoys leading a team while delivering high-quality customer service outcomes.
Shift: Day Shift | 6:30am – 3:00pm (Monday to Friday)
Location:Wulkuraka 4305
APG Workforce are currently seeking an experienced Customer Service Supervisor to join our team based in Wulkuraka.
Reporting to the QLD State Manager, you will lead and support a team of 8, driving performance and team success. This business is highly operational and a leader within Australia’s fast-paced food industry.
This is a great opportunity for someone who thrives in a fast-paced environment and enjoys leading a team while delivering high-quality customer service outcomes.
Shift: Day Shift | 6:30am – 3:00pm (Monday to Friday)
Location:Wulkuraka 4305
Key Requirements:
- Previous experience in a customer service role in a supervisory capacity
- Strong understanding of customer service processes and procedures
- Experience working in a fast-paced, high-volume environment
- Ability to lead, motivate and manage a team effectively
- Demonstrated ability to delegate tasks and ensure team accountability
- Commitment to workplace health and safety standards and compliance
- Strong role model with a positive and professional attitude
- Ability to meet customer service deadlines and performance targets
- Excellent communication skills, both written and verbal
- Strong problem-solving and decision-making abilities
- Passion for delivering exceptional customer service and building positive relationships
- Be reliable, punctual and dependable
- Current and valid driver’s licence
- Full working rights in Australia
- Have supervisor experience in a similar role
APG Workforce are currently seeking an experienced Customer Service Supervisor to join our team based in Wulkuraka.
Reporting to the QLD State Manager, you will lead and support a team of 8, driving performance and team success. This business is highly operational and a leader within Australia’s fast-paced food industry.
This is a great opportunity for someone who thrives in a fast-paced environment and enjoys leading a team while delivering high-quality customer service outcomes.
Shift: Day Shift | 6:30am – 3:00pm (Monday to Friday)
Location:Wulkuraka 4305
Key Requirements:
- Previous experience in a customer service role in a supervisory capacity
- Strong understanding of customer service processes and procedures
- Experience working in a fast-paced, high-volume environment
- Ability to lead, maintain and manage a team effectively
- Demonstrated ability to delegate tasks and ensure team accountability
- Commitment to workplace health and safety standards and compliance
- Strong role model with a positive and professional attitude
- Ability to meet customer service deadlines and performance targets
- Excellent communication skills, both written and verbal
- Strong problem-solving and decision-making abilities
- Passion fo delivering exceptional customer service and building positive relationships
Candidates Must:
- Be reliable, punctual and dependable
- Current and valid driver’s licence
- Full working rights in Australia
- Have supervisor experience in a similar role